peter_m

41999 from shop.lego.com - problems, concerns, questions, answers

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Mine has been delivered to Tasmania. Top 100 from Australia should arrive any time now if not already :p

First one here? There is hope! haha What delivery did you get?

So my freebie MiniMech arrived today.... in a big box!

I'm expecting it to be shipped by pouch but Lego is too kind to include 95% Billund air nicely packaged in two separate plastic bags :laugh:

So, I'm still waiting for the 41999.....

BTW, here's the pics

You should remove this picture!!!!!!!!!!! Think man!

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You should remove this picture!!!!!!!!!!! Think man!

Why?

edit: Ah, the address..

Edited by PsyKater

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edit: Ah, the address..

Customer ID and/or order ID could potentially be used for fraudulent purposes as well.

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First one here? There is hope! haha What delivery did you get?

You should remove this picture!!!!!!!!!!! Think man!

opppss..sorry..now edited..

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Well.

I`m not a technic fan at all (i bought one copy because it`s nice set), so it shouldn`t be my business but this whole action is just stupid.

I`m not against resellers either.

But it all ends in situation like this: We have hundreds of very happy resellers and probably thousands of sad or even angry true lego-fans who couldn`t get 41999 in this short time. And it`s sad and wrong that true lego fan can`t have this very nic set. Yes of course they cen buy it from ebay for double of it`s price.

Next release of special set like this (maybe not Technic maybe Castle) will end in dog fight.

I think that Lego should keep action like this but in the future they should publish some kind of a statement that if there will be very high demand for set like this they will launch another wave of 5 or 10 thousands. First wave will be limited with something special (posters, special plates, serial number ect) and another will be ordinary set.

PS. I think it should be talked with "lego oficcials" in ambasador forum.

PS2. Sorry for my poor English :)

Edited by kris kelvin

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Well.

I`m not a technic fan at all (i bought one copy because it`s nice set), so it shouldn`t be my business but this whole action is just stupid.

I`m not against resellers either.

But it all ends in situation like this: We have hundreds of very happy resellers and probably thousands of sad or even angry true lego-fans who couldn`t get 41999 in this short time. And it`s sad and wrong that true lego fan can`t have this very nic set. Yes of course they cen buy it from ebay for double of it`s price.

Next release of special set like this (maybe not Technic maybe Castle) will end in dog fight.

I think that Lego should keep action like this but in the future they should publish some kind of a statement that if there will be very high demand for set like this they will launch another wave of 5 or 10 thousands. First wave will be limited with something special (posters, special plates, serial number ect) and another will be ordinary set.

PS. I think it should be talked with "lego oficcials" in ambasador forum.

PS2. Sorry for my poor English :)

We've had an ordinary like this - and it was 9398.

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Available again @ German online store :) Seems they sorted out again some orders... Everybody who still wants one should hurry up... I think about 2 weeks was enough time for every real fan to grab one :)

EDIT: Again sold out... I would keep refreshing the lego s@h pages if you still want one..

Edited by TheShortOfIt

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My online order has now moved from backordered, to customer service, i confirmed my address details this morning and now it is "In Process". It has never said in process since 1st August. So looks like they are still shipping units.

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Well... Min was cancelled.

The order status was changed to "Please Contact Customer Service". I got no notification of this...

I emailed and was told to call. I was unable to get hold of them because landlines are basically extinct in my family and closer friends.

When I contacted them about this I got no reply.

Today I realized I could try the U.S. number through Skype but my order was cancelled because I did not contact the in time.

Needless to say the 41999 is sold out. I won't get one and I certainly won't shop at a store that treats me this way again.

Sad. I really like LEGO, and was looking to start going exclusives.

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Well... Min was cancelled.

The order status was changed to "Please Contact Customer Service". I got no notification of this...

I emailed and was told to call. I was unable to get hold of them because landlines are basically extinct in my family and closer friends.

When I contacted them about this I got no reply.

Today I realized I could try the U.S. number through Skype but my order was cancelled because I did not contact the in time.

Needless to say the 41999 is sold out. I won't get one and I certainly won't shop at a store that treats me this way again.

Sad. I really like LEGO, and was looking to start going exclusives.

Not sure whether you did get a hold of them via phone, but if not, I would definitely try to call them and explain the situation. They will probably have some models in reserve.

Why do you need a landline to call Lego btw?

Edited by Gekke Ted

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Why do you need a landline to call Lego btw?

I wonder this as well. I've called their European "freephone" number (00 800 ...) from my (Swedish) mobile twice without issues.

Edited by firetech

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I wonder this as well. I've called their European "freephone" number (00 800 ...) from my (Swedish) mobile twice without issues.

Not working on Tre.

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from "Sold Out" to also available again in S@H Suisse..with the same ship date as the others, 19 September 2013.

Better to grab this opportunity than getting it in egay for twice the price

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So my freebie MiniMech arrived today.... in a big box!

I'm expecting it to be shipped by pouch but Lego is too kind to include 95% Billund air nicely packaged in two separate plastic bags :laugh:

So, I'm still waiting for the 41999.....

BTW, here's the pics

120820131023_zps228c4a2c.jpg

Mine came in a cheap little envelope. I don't know why you got a box!

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If you see the sets on bricklink, boycott those sellers, or better yet make a list of them here. Because it is very wrong to do this type of business.

Sadly, a boycot from a handful of Eurobrick readers won't make much of a difference. BL order history shows that the set is selling like hot cakes and the average sale price is climbing (currently $383 avg with the maximum price reaching $498). Apparently, the perceived value of this set is currently at about 2x retail price, and there isn't much we can do to change this. I can't believe it that people are paying such money for it, but it's a fact. Also shocking to see a handful of sellers asking $1000-3722 http://www.bricklink...G.asp?S=41999-1

Edit: Yikes! There is one guy sitting on 5 copies of the set and asking 1400 EUR for each. Oh, the humanity! http://www.bricklink...itemID=46908690 :angry:

Edited by DrFrankenstein

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Just as a point of reference, I did not order on the first day. I ordered one on the 3rd once I finally made up my mind and another one on the 5th. Both have been delivered on Saturday.

This leaves me wondering how some people have not yet received their first-day orders. Pure luck on my part? (It did say delivery expected on Aug 22nd/Sept 5th respectively at the time of the orders)

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Just as a point of reference, I did not order on the first day. I ordered one on the 3rd once I finally made up my mind and another one on the 5th. Both have been delivered on Saturday.

This leaves me wondering how some people have not yet received their first-day orders. Pure luck on my part? (It did say delivery expected on Aug 22nd/Sept 5th respectively at the time of the orders)

Yes I'm also wondering that too! :( Mine still in process.....

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Interestingly, the german S@H now says to call to inquire about the current availability. Maybe they realized the constant back-and-forth wasn't helping anyone.

Edit: Back to "Not available". So much for my back-and-forth theory…

Edited by jtl

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A question to those of you who already got it and paid with credit card.

Do they charge the card same day as the ship it or charged a few days later?

Edited by mssm

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A question to those of you who already got it and paid with credit card.

Do they charge the card same day as the ship it or charged a few days later?

They might charge it the same day, but it will be processed later.

I already got my Crawler and I do not see any charges on my creditcard. However, I am not sure where the delay comes from (TLG, bank, Mastercard).

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