jodawill Posted April 3, 2014 Does anyone know why are there random points subtracted from my VIP account? The only time I've ever used my VIP points was when it says -200. Share this post Link to post Share on other sites
Sir Brickalot Posted April 3, 2014 Beats me! Luckily, it's never happened to me, I feel sorry for you. Share this post Link to post Share on other sites
Darkdragon Posted April 3, 2014 No idea, I've seen the same thing on mine. I've even seen some rows that list "return -80" and I've never returned anything from a LEGO store. If you contact VIP cust support and find an answer, please let us know. Share this post Link to post Share on other sites
AFOL SF Posted April 3, 2014 ...could it be that some of your VIP points has expired?... Share this post Link to post Share on other sites
Andy D Posted April 3, 2014 (edited) No idea, but it seems that the "redemption" happens around the purchase of a "PAB cup with lid". Hmmmm... Andy D Edited April 3, 2014 by Andy D Share this post Link to post Share on other sites
Faefrost Posted April 3, 2014 Do you get a discout price on the PAB cups? The system may calculate add "full MSRP price worth of points then subtract points related to discount"? The -200 one looks like it was used to reduce that large purchase. Share this post Link to post Share on other sites
jodawill Posted April 3, 2014 (edited) ...could it be that some of your VIP points has expired?... That's the first thing I thought of, but it shows I lost points on the day I opened the account. Do you get a discout price on the PAB cups? The system may calculate add "full MSRP price worth of points then subtract points related to discount"? The -200 one looks like it was used to reduce that large purchase. I think you're right! Now that you mention it, I think those PAB cups actually were discounted. I don't know what the -4 points is for, but I guess I must have gotten a discount on something else somehow. The -200 was when I actually did use the points. I got $10 off the train switches when I used them. Edit: I see what the -4 is now. That hotdog stand set was free, but they initially gave me 4 points for it. So they removed them. Edited April 3, 2014 by jodawill Share this post Link to post Share on other sites
Darkdragon Posted April 3, 2014 Edit: I see what the -4 is now. That hotdog stand set was free, but they initially gave me 4 points for it. So they removed them. Jeeze. Maybe they could try to make this all a little more convoluded for us. Share this post Link to post Share on other sites
jodawill Posted April 3, 2014 Jeeze. Maybe they could try to make this all a little more convoluded for us. The funny thing is that this is the first time I've ever even looked at my VIP points history. They could have been ripping me off this whole time and I would have no idea. I actually didn't even know they showed such a detailed history. It's pretty cool to be able to see all of the purchases I've made at the Lego store. It's a good thing most of my parts don't come from the Lego store, though. I wouldn't want to know how much I've actually spent on this stuff. Share this post Link to post Share on other sites
