kevin8

Same problem for me. Last version of LDD seems to be not fully compatible with Blueprint unluckily.

Unluckily working by subgroup is not enough. Is there any way to zoom on steps preview while arranging instructions?

Yesterday inside an antique trade and vintage fair I found, and immediately bought, a MISB 8860 for 200 euroes. I'm very happy with it. It was one of my childhood Saint Grail!

No, there was no sarcasm, absolutey. Sorry you doubt it. I rarely use submodels, but maybe it can be a good idea. Initially I intended to reduce the number of steps on screen simultaneously, but making submodels, can be a useful way to solve little image of steps on screen. Thanks again.

Ah, so you suggest to go on with submodels to have more focused steps... It's an Idea.

I'm using this great software and I'm very happy with it. I have just a minor problem: is it possible to have less steps on screen? Or decide how many steps to have at the same time? When you have rather big moc, like modular building, you just can't see properly added parts.

Really Nice!

I love this Moc. It's incredibly dynamic! You have done a great work, be proud of it!

How did you get the instructions? I.E. Is Thilo selling them? And where?

This is really nice. I love the curtains and the use of colors. Great work.

Maybe a little square, but really really nice and funny.

What a great work. I really love it! Fantastic.

I simply don't like this result. It just seems a poor set in terms of parts and building solutions.

No idea on what caused the problem. But it is actually solved, I hope.

Really awesome. It is incredibly italianish. I love the icecream shop furnitures.

If you can note, many minifigs have loose legs. My sons ask why their minifigs seem used while they are actually new. This happens with almost licensed minifigs.

At last the email arrived. So... case closed. Everything ok. I'm still a little upset, because these things would not have to happen, but at last everything is solved.

Yesterday evening I got a call from the Customer Care. The girl who called me (apparently the only one who really interested in my case) told me she didn't understand why they took such a decision, so she spoke with her superior and went to the administration office trying to understand what happened. She assured me that the order will be restored and I will receive everything. When I asked for the unpaid bill and to give me details to make a money transfer or whatever, she replied it was an administrative error, they could not claim moneys after almost two years and they didn't want. I asked her to send everything by e-mail, since I no longer trust words spoken on the phone. Let's see if it arrives.

Thank you for your kind words. Thank you all for all the support. But I'm actually divided between the great passion I feel for Lego building and the great will to stop everything and go on with other hobbies.

Thank you for your support. I hope it can be solved, but I don't think it's so easy... It should have been solved many months ago.

The same happens to me. This is to acceptable. If they were an Ebay shop they would have closed for negative feedback. The same happens with the San Valentine set, order cancelled, I had to bought on Bricklink and then it magically reappeared on the Shop at Home. And did you ever try to change your credit card data on your account? It's impossible... No way. You have to place a new order and change during the order. But wait! Sometimes you need to create a new Credit Card. There's something very weird.

They don't know anything. They told me there was such problem after several emails and phone-calls, just today. They have no documentation, just a note regarding this invoice. I will try to find it this evening. Always by Mastercard, even the latest orders, every orders after the one in september 2013. I did not have any problems. I think so, that's why I'm looking for both invoice and Mastercard bill. It's a shame when a Customer Care or Lego itself act like this. This is very annoying and offending.

I'm really upset. What's happening to me in these days, maybe will happen to everyone, so read carefully what I'm experiencing. When May the forth Star Wars sales start, I made my usual order. I make almost one order per month usually. Some days passed and no email with shipping details arrived, so I went on the shop online and check my order. It was cancelled. No e-mail was sent to me and no reason was explained. So I wrote to the Customer Care and ask why this awful thing was happening. In the meanwhile I set another order. The day after Lego sent me an email telling that they had to cancel Poster and minifig bonus because they could not send more than one bonus to each customer. I wrote back that my order was cancelled, so I didn't receive anything. The same day I was phoned by the Customer Care who explained he would have replaced my order. Regarding the cancelled order he said he didn't know why but they would have solved it. My order was finally cancelled the day after, again! So I placed another one and asked the reason. No answer was given and my order cancelled for the last time. Today I sent another email. I'm very upset by this thing, but absolutely I'm upset by no communication at all and no way to solve this problem. But actually, I'm one of the billions of customers, so my problem doesn't matter. And I believe it's true. They called me back, and now, after 10 days, they know why my orders have been cancelled and why I'm on Lego black list! So fasten your seatbelts, I'm going to tell you! Lego told me I didn't pay an Invoice of about 60 euros. The invoice is dated september 2013. September 2013!!! I have NEVER received emails or other communications about it. NEVER. During all this time I placed and bought Lego by the shop every months, I complained when the stickers sheets were destroyed inside the box, I asked about new parts, but NEVER they told me something like this. I didn't have the time to check if it is true, I will. But actually how you can answer to such b******t? My credit card is always okay, I bought everything on e-shops. They never communicated this thing to me. And the usually shipped Lego only when payment has been done. So, I think something happened inside Lego Shop, and I'm paying for their mistake. But the most awful thing is that they don't know how to solve it. They just told me they will see how. I'm really upset.

It happens to me too... And it would be very nice to have bigger pictures of the torsos. They are actually microscopic. I need a powerful glasses and go inside the PC screen...

Actually fantastic! WOW! No words to explain how it is great!