Thats possible and contacting support is hard work because they dont know anything about the competition.
EDIT: I spotted the bag missing on one of photos above, a number 2 bag at the bottom in the middle.
There was over 70 missing parts in my set and over 60 parts not needed or not used in the set.
All the 1 bags were ok, but the 2 bags stuff is missing from the winch and front grill.