Hello,
I wanted to replace a few broken Lego bricks and so I contacted the customer service. Everything worked, I selected the bricks, typed my adress in and pressed the order button. But after some minutes, I recevied a strange mail, saying that my order was canceld, because it failed the validation tests.
Does anyone knows what the problem is? And did someone else had the problem too?
Here is the german mail: Leider konnten wir Ihre Bestellung nicht abwickeln, weil diese unsere Validierungsprüfungen nicht bestanden hat. Das kann an mehreren Gründen liegen, vielleicht einfach daran, dass die Anzahl der angeforderten Teile unsere maximale Bestellmenge überschreitet.
And a translation: Unfortunately we were unable to process your order because it didn´t pass our validation tests. There can be several reasons for this, perhaps simply because the number of parts requested exceeds our maximum order quantity.
Thanks and have a nice day
Mac