Whelp! Weird issue with 42145

[nerdsforprez]

Sorry for making a new post for this, I could have attached this to the 42145 thread, but I wanted to maximize input from others.  

This is my first set with the new dumb BB from Lego, so forgive me if there is some specifics that I don't know about.  I have looked online and I did not see anything specifically regarding this issue.  I have watched this video from @kbalage just to make sure I was using it correctly.  

When I turn on the BB everything is fine (nothing plugged in).  Green light lights up - I assume everything is fine.  However, if the motor is plugged in on the side it turn on (like in the instructions for 42145)  - nothing.  No light.  If I plug it in on the opposite side (female A) (but turn switch over B) then the light shows but obviously motor is not turning.  If I switch sides (motor into A, and turn switch on/same side) again nothing.  In a nutshell, if the motor is plugged into the same side the on switch is (and unit is on) I get nothing.  No power. No light.  If there is nothing plugged in, or if motor is plugged in on the opposite side unit is actually turn on, then I get light (no power to motor for obvious reasons).  

Really baffled by this. Seems to indicate to me, that the problem actually might be the motor plug, not the BB?  Could it be somehow registering something it is not supposed to when male end of motor is plugged into female (same side of on switch)?  

[JunkstyleGio]

Obviously something is wrong.

It looks it might be broken or some connections inside the battery box are not (or wrongly) connected.

I guess a call the the customer service will be the best option..

 

 

[nerdsforprez]

Yea, which would certainly be a big bummer.  I am almost complete with the build and would have to completely take apart to get to the BB.  Not to mention wait for the parts to get here.  I suppose I can continue to work on my modifications while I wait but still....

I can't think of any other reason why it would be performing so.  

[kbalage]

I would suggest to test the motor with another power source and the battery box with another motor to see what happens.

[nerdsforprez]

I wish I could.  As I mentioned, though a huge fan and long-time member of this community, this is the first time I have bought a set in years.  My first one with the new motors and BB.  I have billions of the PF stuff, this is all I have of the new stuff....

[TechnicRCRacer]

Did you try switching batteries? The battery box will shut off when a motor is turned on when there isn’t enough power to make it move.

[Johnny1360]

Strange behavior for sure, don't know why but first thing I did, is plug the motor in and turn it on, before I inserted the first pin. Anyway would be nice to have another motor and batteries, to help pinpoint the issue, other than that all you can do is call support and wait, good luck.

[Appie]

11 minutes ago, TechnicRCRacer said:

Did you try switching batteries? The battery box will shut off when a motor is turned on when there isn’t enough power to make it move.

I'd try this too. Last time I had a similar issue (would light up with nothing attached and do nothing with a motor connected) with a PF box and PF motor, turned out one of the batteries was leaking.

[Zerobricks]

Sounds like your motor is in a short, instantly turning off the battery box when plugged in.