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Posted
3 minutes ago, MAB said:

They emailed to say so. 

Interesting, I never got a mail, neither to canceled parts, or ones that would come later.

As for the heads you got, I would guess they were indeed out of stock, but Lego always has parts that they keep for Costumer Service, to replace broken/misprinted/missing parts, I would guess they sent you some form this place instead.

Posted

It has been a while since B&P’s death, no one shared what they ordered here. I miss old times! 

Anyways, i got two unicorn foals from Unicorn Castle set. I had trouble putting cones in their foreheads. So someone from my family offered me a help with placing cones into unicorn’s head. Now they scratched my poor unicorns’ heads…. I guess it’s the wrong cone pieces. 

For to my severly low vision, i am not sure what is a correct cone piece for unicorn. I saw them under “animal & nature”, asusmign that they are for unicorns.  What is the cone’s element#?

Posted
9 hours ago, Black Falcon said:

Interesting, I never got a mail, neither to canceled parts, or ones that would come later.

As for the heads you got, I would guess they were indeed out of stock, but Lego always has parts that they keep for Costumer Service, to replace broken/misprinted/missing parts, I would guess they sent you some form this place instead.

From what I understand replacement parts and PAB come from the same place and the stock is the same. It has been a year or so since I used the replacement parts service, but the envelopes and labels were identical to PAB. They just seem to have poor stock control if they are selling too many of a part then cancelling orders if they want to reserve that stock for another service.

Posted
1 hour ago, MAB said:

From what I understand replacement parts and PAB come from the same place and the stock is the same. It has been a year or so since I used the replacement parts service, but the envelopes and labels were identical to PAB. They just seem to have poor stock control if they are selling too many of a part then cancelling orders if they want to reserve that stock for another service.

I don´t know how they handle it when a part is in production, might be it is the same bin then. But at some point before parts retire they definitely are also in another place, as they hold replacement parts even for retired sets. Wouldn´t surprise me if they would have them all in this place right after introduction, else they would have to get parts from two places for some orders.

Also, I don´t think that parts are really counted and anyone knows how many are avaiable, but in the end even if they would know, some orders were reported to have had to many parts of some pieces, so it would be empty before the system would say so anyways- 

Posted
13 hours ago, MAB said:

From what I understand replacement parts and PAB come from the same place and the stock is the same. It has been a year or so since I used the replacement parts service, but the envelopes and labels were identical to PAB. They just seem to have poor stock control if they are selling too many of a part then cancelling orders if they want to reserve that stock for another service.

I am not sure that is correct :sceptic: The USA have still bestseller and standard right? So assume bestseller come from USA and standard from Billund. Standard and replacement parts have always come from Billund in the past at least :shrug_oh_well:
The rest of us gets PAB parts from Poland..

Posted
5 minutes ago, Roebuck said:

I am not sure that is correct :sceptic: The USA have still bestseller and standard right? So assume bestseller come from USA and standard from Billund. Standard and replacement parts have always come from Billund in the past at least :shrug_oh_well:
The rest of us gets PAB parts from Poland..

The last replacement parts I received had exactly the same packaging and labels as a PAB order (and came from Poland). But the part being replaced was from a current set rather than retired, so that might be a difference.

Posted

Just adding to the chorus, I also got an order from early Jan finally shipped, except it became partial shipped, partial backordered. The only two parts that haven't shipped yet were two gold spaceman torsos.

It did feel like a longer wait time than my other previous semi recent orders. Maybe they have some time limit now by which they ship an order even if it hasn't been completed, and ship the rest later.

However, it's odd. My understanding of the "In Warehouse" designation, and the main reason PaB orders can't be added to even by phone, is that they are picked pretty quickly but then sit there waiting to be shipped in a big batch to the destination country, where they're handed over individually to a local delivery service/courier. However that can't be the case any more, if the parts I ordered had been in stock when I ordered them, but the order was ultimately shipped a month later and missing a couple of pieces that are now OOS/backordered.

I don't mind waiting, but it's a weird system they've got going on. Just hoping they don't cancel the gold torsos on me.

Posted
5 hours ago, Clone OPatra said:

Just adding to the chorus, I also got an order from early Jan finally shipped, except it became partial shipped, partial backordered. The only two parts that haven't shipped yet were two gold spaceman torsos.

It did feel like a longer wait time than my other previous semi recent orders. Maybe they have some time limit now by which they ship an order even if it hasn't been completed, and ship the rest later.

However, it's odd. My understanding of the "In Warehouse" designation, and the main reason PaB orders can't be added to even by phone, is that they are picked pretty quickly but then sit there waiting to be shipped in a big batch to the destination country, where they're handed over individually to a local delivery service/courier. However that can't be the case any more, if the parts I ordered had been in stock when I ordered them, but the order was ultimately shipped a month later and missing a couple of pieces that are now OOS/backordered.

I don't mind waiting, but it's a weird system they've got going on. Just hoping they don't cancel the gold torsos on me.

I had a large order from November that I just got some backordered things from in the last week.  They shipped axes and the gold crown coins a while after I got the original order.  They shipped separately and I didn't even realize they were on back order, I totally forgot about it.  So it was a nice surprise when they showed up.  

Posted
On 2/21/2026 at 10:03 AM, Black Falcon said:

They will not make you pay shipment, if it is because they canceled something. Same as they never cancel GWPs for the same reason.

They have put up shipping in the order now, but will see what happens when they ship it. I they charge me I will complain of course :wink:

Posted

My recent orders have been to complete builds or MOCs, so it's a fairly standard part list. Not done an order just for interesting parts for a while, although a could sneak in here and there, doesn't feel special enough to show off specifically.

Posted

I heard somewhere recently that the warehouse in Poland that packs PaB orders for everywhere except the US and Canada is actually not owned/run by LEGO, its owned/run by a 3rd party on behalf of LEGO. So, "in warehouse" would mean that it's been handed off to that warehouse for them to pack. Would explain why they can't alter the order when it's in that state.

Posted

I noticed that when LEGO creates the shipping label in New Jersey from DHL it will ship 10 days after. Hopefully Lego doesn’t screw up my replacement and regular orders I have been waiting since November 👀

 

dude I messaged Lego CSR back in mid February and have not heard back since 😳 they must be super slammed

Posted

Latest Pick a Brick, ordered 18th, delivered 25th. At the same time i ordered  77241 Speed champions, 2 Fast 2 Furious Honda S2000, wich should have arrived 23rd, but went AWOL at the way to pickup point. Until it suddenly registered as arrived, a week later. Where was it for a week? 

1 of the higlights is MINI COSTUME, NO. 73, SKU: 6516506, snake minifig head

3 animals 2of each, "Pigeon" BIRD, NO. 32 SKU: 6524887,  SQUIRREL, NO. 6 SKU: 6390506 Quantity,  SQUIRREL, NO. 4 SKU: 6384077

Pigeon is LBG. The white one is on wishlist, whenever it appears on PaB. Squirrels are LBG and Dark orange.

 

Posted
On 2/23/2026 at 7:47 AM, Roebuck said:

They have put up shipping in the order now, but will see what happens when they ship it. I they charge me I will complain of course :wink:

I had to contact CS since they charged me for shipping, they gave me Insider points to cover both the shipping and to buy the part when it is back in stock:thumbup:
However recommend you to pay more attention with orders going forward since parts can suddenly disappear.  On the other hand orders seem tho ship faster now :shrug_oh_well: 

Posted (edited)
On 3/2/2026 at 7:39 PM, Ballo Wallo said:

We’ve got to bring haul pictures back. The forum is dying.. 

I never understood why this forum has ancient photo size standards, but it doesn’t help other picture platforms are disappearing, either way I literally got my haul from December/January complete yesterday, now I can finally assemble my figures.

https://imgur.com/a/ChRRLX5

Edited by eldiano
Posted
2 hours ago, eldiano said:

I never understood why this forum has ancient photo size standards, but it doesn’t help other picture platforms are disappearing, either way I literally got my haul from December/January complete yesterday, now I can finally assemble my figures.

https://imgur.com/a/ChRRLX5

It also doesn't help that hosting sites are not available in all regions. Imgur, for example, has blocked content in the UK since it had an argument about protection of children's data and so I cannot see imgur posts. I could load up a VPN, clear all the cookies and try again. But I tend to just skip those posts instead. 

 

I think also that haul photos used to be interesting as things appeared and disappeared seemingly randomly. Licensed parts were available for a while, then pulled. New parts appeared all the time rather than together on a specific date. Whereas now, it is much more regimented and I need not look at what people got as I already know what is going to be available for the next three months or so, so long as it does not go out of stock. Before this thread started, it also used to be a bit of a secret (but still discussed in private groups) in that often you didn't want others knowing what was available at least until your order had been placed and dispatched, especially when they had messed up and were giving 100s of parts away free, or selling torsos for 5p, or very in-demand licensed parts dirt cheap. 

Posted
5 hours ago, eldiano said:

I never understood why this forum has ancient photo size standards, but it doesn’t help other picture platforms are disappearing, either way I literally got my haul from December/January complete yesterday, now I can finally assemble my figures.

https://imgur.com/a/ChRRLX5

EB isn't meant to be a photo hosting platform. But there are still some good free options out there. Flickr will give you 1000 free photos. And if you fill up you can do what I just did and make a 2nd account.

Posted (edited)

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

Edited by Bugbot20082

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