Drazard Posted July 24, 2015 I hate it when my pieces come "Damaged", especially regarding the minifigure's face print. I've had a batman that looked like they got the the print from paint, (really pixel-y) a Legolas figure who's eye is slightly smudged and there-of looks like he's got a huge eye-bogey problem, and a Thorin figure who's beard started wearing away after only about a month of ownership. I've only ever contacted them once after ALL the bley cheese slopes from the Riddles for the Ring set cracked . ALL of them. Lego was very nice and polite about it and sent me an entire set free of charge, though I would have been okay with just the cheese. I felt guilty for getting a new set since it was only the slopes, but I haven't called them before or since so that lessens the guilt significantly. Share this post Link to post Share on other sites
Dosenbrot Posted July 24, 2015 (edited) I hate it when my pieces come "Damaged", especially regarding the minifigure's face print. I've had a batman that looked like they got the the print from paint, (really pixel-y) a Legolas figure who's eye is slightly smudged and there-of looks like he's got a huge eye-bogey problem, and a Thorin figure who's beard started wearing away after only about a month of ownership. I've been wondering why these issues happen so often with licensed/fleshy figures. Especially the Super Heroes Theme seems to suffer to it (OR it just sticks out very strong because most of the figures there are unique) , I never contacted the Lego Service for replacement to a non-licensed set. Edited July 24, 2015 by Dosenbrot Share this post Link to post Share on other sites