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networkn

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  1. So, my son bought a Buwizz 3.0 a couple of years ago. He had used it for less than 10 hours, but has used it a little every month to ensure the battery didn't die. We think possibly the over current protection is preventing it from turning on. It's changed it's pattern of lights flashing when it's being plugged in. All in PU1. First it was blinking once when plugging in, then once when unplugging. Second it was blinked 5-6 times when plugging in and once when unplugging. Now after having it connected to a dumb charger for 3 hours, it's flashing twice when plugged in, and once when unplugged. The power button does nothing. We have been trying to reach buwizz support for over a month with no response. I did some investigation (I work in IT) and it seems their email server is entirely offline or inaccessible) and messages via their website aren't being responded to. I tried via Facebook/IG. No response. This was a hugely significant purchase for my young teenage son, and we are keen to get this working again, but are unsure what our options are, if we can't connect with Buwizz? Thanks in advance.
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