JamPotStudios

Wow, high praise indeed! Thank you!

Thanks, I think I'll go buy that. I really want to do an ANAD Captain America brickfilm short at some point, but there's no way in Hades I'd be able to get my hands on the official SDCC fig.

Does anyone know where I can get the bootleg of the SDCC Sam Wilson Captain America?

That's better. I still probably won't be able to afford this, unless I get another spike in YouTube activity (though what I'm really looking for is somewhere that's still selling the BttF set for £50 or under now that it's been discontinued, I'll porbably be better off trying to get the two Dimensions sets and then making my own Delorean).

While £100 is definitely too low (a modular of roughly 2,000 pieces costs at least £120) I do agree that £300+ is far too much for this set.

Thanks for the advice and help everyone. A friend has ordered it for me (I've already paid them back, I hasten to add, I just mean it's on their card and going to their address). So as far as the Palace Cinema goes, it's all resolved. Hopefully I'll be able to do the same for the Doctor Who set. There isn't a lot else I can do now, having tried profusely, but at least the set is now all bought and paid for and (Horus-willing) on its way to me. I guess a mod can lock this thread, this matter's pretty much resolved, or as close to a resolution as it appears it can be.

So flat, as opposed to glossy? Sorry if I sound like a noob.

I think they look at your card and address, so that might be a problem. My mum's offered to give it a try for me, so we'll see how that goes. I've actually managed to get through since my original post; the issue is now that no matter how many times I explain the situation, they won't reinstate my account. But thanks for the advice nonetheless.

Where can I get those packs of SHIELD/Hydra agents?

I'll definitely check out the embassy thread. It's worth a go, right? I don't think my VIP account has actually been terminated, as I can still see my points (all 14 of them), I just can't place orders on my account.

Well, it looks like I can't get my account reinstated. I called again today and the guy at customer service said he would call me back in a couple of hours; instead I got an email I had previously received giving me a generic message and no real explanation. They do not have my understanding. I can't believe that LEGO's customer service would be so atrocious - after a ridiculous amount of prodding, the order verification people have given me as little information as possible, and there's no way to contact them directly to explain the situation - and I'm literally being punished for somebody else's mistakes. This is actually proving quite upsetting at this point. I'm basically unable to buy exclusive sets or any promotions, and I have no idea whether this will affect my ability to buy from a physical LEGO store (I don't visit them often, since the nearest one is at least two hours from me, but I still want to have that option). Is there a way to send complaints to customer service? The people I have spoken to directly have been great, but I would definitely want to complain about the services of the order verification people. If anyone has any ideas of how I could get my account reinstated, or how to file complaints, I would really appreciate any help. This whole process has been miserable and shaken my faith in TLC. The Palace Cinema is also out of stock pretty much everywhere in the UK now too, and the last few places on the internet who are selling it are asking for a lot more money (£200 as opposed to £120, which I can't really afford). Also, the Ideas sets do get sold on places like Amazon, right? I really don't want to miss out on the upcoming Doctor Who set too. I've been waiting for that for years, to not be able to buy it because of this farce would be heartbreaking.

That set is sorely tempting. I'd change the faces if I go it, though.

Yes, lesson definitely learned, in more ways than one. I just assumed he was browsing the site, I wasn't exactly paying attention. Have you been able to order anything since? If not, might be worth trying to call (don't email, it takes forever).

I called, and it appears my account has been blacklisted. They may be able to reinstate it next week, but no promises. There's someone I no longer talk to who until recently used my account; apparently they tried abusing the replacement parts system. It didn't work, but they got my account blacklisted. A nice parting shot. Anyway, hopefully they can reinstate my account. Thanks for all the help and advice but I guess it's out of my hands now. I just hate the idea of being penalised for something I didn't do.

@agoodfella77, that looks awesome! I love the hair - I think you used that in a previous version, did it come from one of the Olympics minifigures? I really need to update my own custom, which is pretty boring (I've got a yellow cape for him since I took this picture). I'm slowing trying to build a whole Squadron Supreme for a future animation. Did you just get the body and legs on Aliexpress?

While I indulge in bootlegs from time to time, I actually hope this does see a decrease in them. Ebay is oversaturated with people selling bootlegs nowadays, and half the time they say they're official LEGO too. To clarify, I mean a decrease in quality. Like I said, I do occasionally buy bootlegs and hope to continue to have that option; I just also hope there are fewer in circulation.

United Kingdom. EDIT: I managed to get put through to Shop@Home by calling another number (win) and the customer service human said it's probably because I'm trying to order to a university address (though I've successfully done this in the past, but I'll take his word for it). I'll see if I can have it sent to a nearby friend's house, and I'll just pick it up from her. Thanks for the help everyone! It should be fine from here on in, but I'll keep you posted. EDIT 2: I tried, and they sent me a confirmation email...before cancelling again. It's now too late to call the UK store, so I'll have to wait until tomorrow morning, but I want to get this resolved. If the next attempt fails, then I'll just forget the Christmas train promotion (painful though that is) and buy it from John Lewis.

Yes, my debit card's billing address is different to my uni address. I'll see if I can find a way to give them a call. Thanks for your help.

I've tried it several times, but to no avail I've even borrowed a friend's mobile and had a go with that, but I still get 'call failed'. There's a small message on the customer service page that says some providers might block the number. I can't imagine why this might be the case, but my provider might be blocking the number, in which case I should probably find a friend with a different provider. Still, it's a little odd that the number won't work. As I've said, I've tried it multiple times, but no success.

These are awesome! You've put so much time into all of these.

Hi all, I just tried to place an order on Shop@Home for the Palace Cinema, which I've been meaning to get for some time, but I got an email saying: I tried ordering it again, but first I got a confirmation email for my order, and then this message was sent to me again. Sure enough, in the Order Status section of the website, both have been cancelled. What's particularly irksome is that they didn't definitely give me a reason why my order was cancelled. I'm ordering to my uni address, not a PO box, and I don't fit any of the other criteria either. I've tried calling the number (which doesn't work at all) and sent an email, so I'm waiting for a response. Has this happened to anyone else? Is it easy to resolve, and how quickly does Customer Service respond to emails? I would just go ahead and order the cinema from elsewhere but I want to take advantage of the official store's VIP points/train promotion (particularly the former, since I don't often buy larger sets). Thanks in advance for any help you can offer on the subject, -JPS

What do monsters dream of, when they take a little monster snooze? Happy Halloween everyone! Products received from Warner Bros. Consumer Products and LEGO for content creation purposes. Happy Halloween everyone! With the spookiest time of the year fast approaching, I figured it would be fun to do something from a "monster's" point of view, and since I already had the Monster Fighters Creature from the Brick Lagoon (I'm so dorky, right?) it was impossible to resist making this. It took a little longer than it should have - my printer was out of order for a while so I had to blue-screen some shots rather than shooting against a backdrop, to varying success - but I'm pleased with how it turned out. This will be my last Scooby-Doo project for a while. I have other ideas, but I'm stuck back into uni life, so I'm prioritising my MBU projects to work on in the little time I now have to animate. Rest assured, there's some more Scooby-Doo coming eventually, but it may not be for a while. Click here for the rest of my Scooby-Doo brickfilm series: Want to see more from Jam Pot Studios? YouTube: https://www.youtube....ampotAnimations Facebook: https://www.facebook.com/jampotstudios Blog: http://jampotstudios.blogspot.co.uk Instagram: https://instagram.co...otstudiosfilms/ Flickr: https://www.flickr.c.../jampotstudios/ Twitter: https://twitter.com/JamPotStudios1

Thank you all for your kind comments!

What's this? The gang have already split up? Velma, Daphne and Fred thought the greenhouse would be the least spooky part of the mansion. Little did they know how wrong they were! Products received from Warner Bros. Consumer Products and LEGO for content creation purposes. Cast Fred - Courtney Leacock Daphne - Annette Rizzo Velma - Annette Rizzo Stay tuned for more Scooby-Doo adventures coming very soon! Thanks again to WB Kids and LEGO for making this video possible, and to SlothPaladin, Dewfilms, AFewGoodFilms and Legocloneaddict for their help during the sound editing process. The next adventure will likely be 'Partners in Slime’, though it will be a longer wait, as I will be going back to university in a few weeks. Click here for 'The Misfire Mystery' and ‘Ancient Astronaut Attack!’: Want to see more from Jam Pot Studios? YouTube: https://www.youtube.com/user/JampotAnimations Facebook: https://www.facebook.com/jampotstudios Blog: http://jampotstudios.blogspot.co.uk Instagram: https://instagram.com/jampotstudiosfilms/ Flickr: https://www.flickr.com/photos/jampotstudios/ Twitter: https://twitter.com/JamPotStudios1

Those are basically my feelings on it; I just wanted to check that I wasn't overthinking things, but clearly I'm not. Thanks for your input