atarist

A phonecall later: Lego tells me, that they change the LA's. Lego is engineering a whole new LA that can pull up the heavy main arm. The M-motors will not changed. To get the new peaces, contact lego with a phonecall and register your datas. They will send u the new parts as well soon, no costs for shipping. Regards, atarist

It's my post from this topic, page 14 http://www.eurobricks.com/forum/index.php?showtopic=43895&st=195&gopid=795093entry795093

Hello together... 40 Minutes ago i do a phonecall with Lego Germany. Lego tells me this: The Lego Building Team knew the problems with the set 8043. The problems with it are the M-Motors, the line actuators and some gear wheels. 1st of all the m-motors don't come with the full performances to pull up the lift arm. 2nd problems are the gears. there are too much or too big gears. and the way from motor to the arm was "too long" (means to much gears instead) The Lego Pro's will fix the problems in the next 2 weeks or more. Then u get a "Service Pack" or a "Complete New" Set of the Excavator. It depends on the problem how big it is. What should u do to get this fix: Take a phonecall to Lego in your country and they will send u the "Service Pack" or others with a Building Instruction at home!