xenologer Posted May 30, 2007 Posted May 30, 2007 This Piece In the last... year or so, every single one I've recieved seems to have the top and bottom halves of the mould misaligned. This creates a visible seamline, offsets the studs from the antistuds below, and most notably makes the handlebar portion wider and jagged instead of round; creating fit issues. My question is, have all of you also seen the same issue with this part? I suspect a damaged brick moulding machine, or even damage to the 'master' mould consider how widespread I've seen this. Already sent a report to customer service, reccomend you do as well; remember to read off the numbers on the bottom of the brick to help them isolate the bad machine(s). P.S. The 4L Lightsabe blade seems to consistently suffer the same problem... This guy doesnt seem to have numbers on it though, so I dunno how theyre going to fix that one... Quote
zouave Posted May 30, 2007 Posted May 30, 2007 I haven't experienced this yet.But I'll be on the lookout. ;-) Quote
xenologer Posted June 1, 2007 Author Posted June 1, 2007 Ok... So does anyone know what webpage or link or email to call to help report broken moulds? I tried telling them through customer service, but all I got was a Form Letter telling me they don't give away bricks for free and told me to go buy em from PaB. ...Its like they didn't even read what I was saying... I wasnt asking for bricks I was trying to help them identify a bad mould on their factory floor. So I think, that perhaps the online customer service link I followed is a bit too automated. Anyone know how to really contact anyone? I want to help them out... if they'd let me. Thanks Quote
Shine Posted June 3, 2007 Posted June 3, 2007 Ok...So does anyone know what webpage or link or email to call to help report broken moulds? I tried telling them through customer service, but all I got was a Form Letter telling me they don't give away bricks for free and told me to go buy em from PaB. ...Its like they didn't even read what I was saying... I wasnt asking for bricks I was trying to help them identify a bad mould on their factory floor. So I think, that perhaps the online customer service link I followed is a bit too automated. Anyone know how to really contact anyone? I want to help them out... if they'd let me. Thanks Maybe one of our ambassadors could point you in the right direction? Quote
snefroe Posted June 3, 2007 Posted June 3, 2007 Maybe one of our ambassadors could point you in the right direction? call lego direct, ask for a replacement part Quote
JJ.walkers Posted June 3, 2007 Posted June 3, 2007 Yes! I used it like that when I made air crafts and stuff like that. Thank you for bringing it up! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.