Spike Prime Hub charging issues

[sp1984]

Hey

I recently borrowed spike prime hub from my local education centre/library.

Unfortunately I got charging issues as I was not able to charge hub - it was blinking orange light all time, wchich means low battery level.

For charging I used decent 5V charger and decent USB cable (not chinese cheap ones), not used LEGO USB cable as it was not available at store.

Also the guy who had knowledge in that LEGO Spike resigned some time ago and now nobody was able to help me there with hub issues.

I returned it back, but didn't play that hub at all as it was low battery all time.

So did that hub was damaged, or you really need LEGO original USB cable for charging? I do not think so as decent USB cable should be fine, but not sure...

Regards