Did I get a fake lego set

[Aleh]

On 5/12/2023 at 10:14 AM, blondasek said:

 

@Aleh actually, chargeback is working really well. Visa/Mastercard are helping you when the store/seller are making problems. I know because I did use it a few times already from different reasons. The only thing which Visa/Mastercard (I am not sure how it works with amex or different issuers) requires is the proof (mails, pictures) that you did try to resolve the dispute with store/seller and you are reaching out for chargeback as a last resource. Works like charm :)

I wonder only if you have write directly to Visa/Mastercard OR to your bank, who later write to Visa/Mastercard.

Thank you

On 5/12/2023 at 11:14 AM, JaBaCaDaBra said:

Visa card service will absolutely do if you send them proof (foto's) of imitation parts.
It's not a bank, banks wont return, creditcards however have a strong customer protection.

I'm really surpriced! Because in Belarus where I lived all my live you can't communicate directly with international payment systems, but with your bank emitent only. BUT banks obey payment system's rules, obviously.

[TeriXeri]

On 5/12/2023 at 10:58 AM, agena said:

Could EU lego boxes be different to UK ones?

EU and UK boxes should be the same, basicly LEGO has 2-3 versions of product, as also shown by instructions found online having 2 versions most of time (or a 3rd for Chinese themes)

Instructions found online usually are indicated by paper sizes and also V29, V39 or V55.

'NA' or 'V39' indicates the US/Canadian version, 'IN' or 'V29' the international version, 'V55' the Chinese version.

And I've seen V29 on labels as well when I received a LEGO set that came with it's original outer shipping box.

US/Canada boxes have part number and set names onto them, boxes in Europe do not have parts numbers or even set names on most boxes that aren't from 18+ themes .

And also that "distributed in the USA by" and US/Mexico/Canada text in English/French/Spanish is different on International boxes, instead it has text in english referencing distribution for UK, Malaysia and Hong Kong.

 

Edited May 15, 2023 by TeriXeri

[blondasek]

@Aleh you are reporting chargeback to your bank, always - never directly to Visa/MC/etc..

[JaBaCaDaBra]

6 hours ago, blondasek said:

@Aleh you are reporting chargeback to your bank, always - never directly to Visa/MC/etc..

I'm sorry for this rebuke but I always do this at Visa self.
Just got my money back from an Aliexpress "person" that tried to cheat me.

https://www.icsbusiness.nl/service/zelf-regelen/verklaringen-betwiste-transactie/?_gl=1*16ox9q3*_ga*MTc4MjQ5MjUwOC4xNjY5NzA5Mjg5*_ga_WJWSCYY30P*MTY4NDE3NTgzNS4xNy4xLjE2ODQxNzU4NjcuMC4wLjA.&_ga=2.192574755.807741280.1684175835-1782492508.1669709289