terryli Posted February 13, 2023 Posted February 13, 2023 Hi lego builder. I recently submit an order via Sbrick.com on 1/15/2023. However, since today I did not received the product or shipping info. I tried to contact them via email and Facebook. No body reply to me. Do anyone face similar problem like mine? Really unusual. Please advise what should I do next. Thanks Quote
HectorMB Posted February 13, 2023 Posted February 13, 2023 I hope they're not taking the example of BuWizz as example of customer service... Quote
1963maniac Posted February 14, 2023 Posted February 14, 2023 Did Sbrick take payment for the order? Did you get confirmation from them for your order? Quote
terryli Posted February 17, 2023 Author Posted February 17, 2023 On 2/14/2023 at 10:55 AM, 1963maniac said: Did Sbrick take payment for the order? Did you get confirmation from them for your order? Hi there, yes, they do charge me credit card and I do have the order confirmation. But after that, no shipment info. Quote
Jurss Posted February 17, 2023 Posted February 17, 2023 Maybe @pasztorl can help, if he is still in this forum sometimes (in fact, hasn't been here since 2020) Quote
robin_1456 Posted July 28, 2023 Posted July 28, 2023 (edited) hi. @terryli did sbrick ever get back to you? also did anyone notice that sbrick have stopped selling sbricks? i guess since lego doesn't make pf motors anymore, that sbrick doesn't feel theres a demand for sbricks anymore Edited July 28, 2023 by robin_1456 Quote
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