Lego Licensed Parts available from Bricks & Pieces

[RichardGoring]

In the US I'm still getting printed order details for both bestseller (from the US) and standard (from Europe).

[MAB]

5 hours ago, Bugbot20082 said:

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

The lack of printed sheet - I think so. I guess they rely on the email now.

My recent order also lacked the heads (2 types, 12 of each) that showed up a week later. I assumed it was a stock problem. 

[Roebuck]

15 hours ago, Bugbot20082 said:

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

Yes, unfortunately they have stopped with paper part list, they probably save a lot of money and paper so make sense..

They will ship the order even if a part is missing from stock now, sometimes they ship it later and sometimes they delete it it seems. So must pay more attention now and put any missing parts back on the next order, but it seems there is less delay now at least 

[Lion King]

When you said “printed sheet” or “order data serial”, you mean “hard copy”, right?   If so, I still get mine in the USA. 

[MKJoshA]

22 hours ago, Bugbot20082 said:

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

I haven't been getting a hard copy sheet for awhile now. In France.

[eldiano]

On 3/10/2026 at 7:08 AM, Lion King said:

When you said “printed sheet” or “order data serial”, you mean “hard copy”, right?   If so, I still get mine in the USA. 

If it’s from standard Europe order, I get it a standard list sheet, if it’s a bestseller from the US I get the fancy lego printout with the list, thanking me for the order. 

It’s a nice gesture since I forget the amount and can match the ordered quantity most of the time

[karrit]

I'm still getting printouts with both bestseller & standard part orders in the US.  I have an issue with they printouts they've been sending lately with standard part orders.  The order number doesn't match the order number that LEGO assigns to the full order, it's a totally different random number so it's a pain to match up to the actual receipt they email. Last two standard orders received I've been shorted a quantity of 1 of a particular element each time.  One order I only received 11 of the 12 I ordered and the other I only got 23 of the 24 I ordered.  Still need to call customer service about it.  One was a 1x1 round printed tile that they seem to have stopped including an extra of anymore in the PAB orders, they used to almost always send at least 1 extra.  I also have an order I placed when most of the newer torsos and other parts showed up as Bestsellers that I'm still waiting on the Spaceman torsos in both colors.  Just got another update that they are still backordered but they'll be charging my card soon.  The issue with that is the order page online makes it look like they actually already shipped them with the rest of my order.  It says partially backordered at the top but shows the cost of the backordered parts rather than awaiting stock for the ones that still haven't shipped.

[teamzissou]

On 3/2/2026 at 4:46 AM, Graupensuppe said:

Has the Gimli/Gloin beard (2676) ever been in stock?

I thought it was odd that the beard was added to PAB. I also have not seen it available. It looks like it is used in the Bricklink Alchemy shop set. Guessing that is why it was added to PAB. Curious if it will later become available

[Retrocity]

The Gryphon and Gold Space torsos from my early February order were cancelled today. This was from the brief time they moved a bunch of those parts from Standard to Bestsellers in the U.S. Looks like they are currently OOS online.  I wonder if it has to do with the parts being moved back to the Standard parts list and stock not being replenished for remaining orders from when they were listed as Bestsellers in the U.S.

[karrit]

Same happened to me for both space torsos.  I'm quite peeved since both have been available as standard parts off and on since I originally placed my order when they were briefly listed as best sellers.  I have all the other parts needed for both colors of the spaceman but now can't complete them.

[Clone OPatra]

I can't believe after all this time that they still have that terrible split system for the US market. Literally the entire rest of the world doesn't have any differentiation any more, and hasn't for quite a while.

Feel for you both - hopefully you can still get the torsos eventually!