EV3 Brick Dead

[JGW3000]

I'll call LEGO customer service in the morning (actually later today, yes I am up late ). Hoping someone here has a quick fix. I have a new EV3 brick with rechargeable battery. Recharged the battery while attached to the brick, the brick was initially on, then auto-powered off about half way through. Now, the brick will not turn on - the center button does not move nor can it be depressed - no 'click' when pressed, left/right up/down back buttons all 'click' as normal. Any thoughts on how to reset or what's up. I get the same result regardless if rechargeable or AA alkaline batteries are used.

[Balrog]

It would be strange if the battery actually affects the tactile responsiveness of a button. I guess that the button just broke. TLG customer service will probably just replace the unit or repair it. I bet, if you press really hard, it might come back to life at the cost of more damage to the button and/or casing.

[JGW3000]

Thanks - certainly will be calling customer service later today, I was hoping for a quick fix, as I was planning to continue teaching 'intro to robotics' to the kids after working tonight, using the LEGO Education teaching material. Guess it will have to wait...

[JGW3000]

Well, customer service is replacing the brick - and they had no idea why the center button no longer works - but getting a new brick and sending back the old one.