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Showing results for tags 'Lego sadness'.
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Have you had a Lego tragedy?, Lost a piece or an entire collection? did your dog eat your mr gold etc... lets hear about it. My story is about my search for set #41999 the special edition 4x4 crawler. After several attempts to chase one down and missing it by minutes in some cases, i was finally fortunate enough to find a store that had four of them. i bought one immediately and asked about getting a second for a friend, they made me wait an hour but they then let me buy another, so great i get them home and crack open mine it looks great and i start to go through the manual just looking at first then a bit later i sit down and start building, i soon discover im missing some pieces, so i start inventorying the set and im missing ALOT of pieces, like Hundreds of pieces im thinking what do i do? i can return the set but the odds are they are sold out of the others they had, being a limited edition, i can call customer service but they will never believe me that so many pieces are missing and think im trying to scam them, or even if they do they wont have many of the missing parts as some are rare or exclusive to this set, then it hits me, what if? what if the other set is some how missing parts so after talking to my friend we agree that i should open his( i was going to mail it cross country to him ASAP) sure enough his set is missing some of the same parts, no ALL the same parts WTF? i call customer service and talk to one of the reps she notes every part and quantity i am missing and says she will get back to me in a day or two, im really sweating it fearing that i am going to now have to return two rather expensive sets that have now been completely opened and try to get a refund. a few days later the rep calls me back and although she has no idea how that could have happened that all those parts were not in the boxes yet got out of the factory, she did note that all the parts were the contents of a few specific bags/joker bags, and she will send them all out, it takes a few weeks and two different shipments but i did receive all the parts, so my horror story at least has a happy ending.
