puayyong

If you don't pick one of the seven countries... you cannot proceed. PERIOD. And they will display a message to ask you to return to the retail shop that you purchased the set. Simple as that. In the past, there wasn't such a problem, I can report via email the parts and my address. Now I no longer are able to do so. You can try.. pick any country like thailand, malaysia, singapore.. any country out of the list... and you know wat I mean.

I followed the normal steps... You have to be one of the official country that LEGO has a store. If you are outside... there is no option to report a missing part... unless you fake the data... which I does not want to do so... I am not cheating LEGO a spare part (it's silly)... I just want to tell them that I paid for a set.. and it has a missing part.

I wonder if anyone has the same problem. I went to UK and bought several sets and went back to my country few days ago. Today, my son and I will building and found that 1 of the set has a missing piece. I went to lego customer service on the website. I have found that they have they have changed the missing part service. Now it was virtually impossible to contact LEGO. I could not drop them an email. I cannot even report that there was a missing part on the customer service site as I was not in one of the country. The ridiculous part is that they ask me to return to the local retailer... they do expect me to fly back to UK to return a set with a missing part. I always paid a high price in LEGO compared to other toys (as it is very expensive in Asia) as I found their post-sales service impeccable. Now... I think they are just another company that tried to save cost at the expense of the customer. Has anyone having similar issue?

By the way, Waterdeep is also known as "City of Splendors".

Each individual build is epic by itself... The waves... wow... stunning The microfig... meditating in the cave under the waterfall... i like that The fire summoner (Kai NRG) - and flames behind... nice build.... The build on top of the cloud... awesome.... I feel like putting a deva minifigure there to guard it... The water fall.... so many beautiful crystals... Trees with white leaves and red crystal... reminds me of Sakura festive in Japan By the way, Waterdeep is also known as "City of Splendors". But I have the nagging feelings that 2-Dimension pictures are not able to put bring out the essence of the build... too many things to focus upon and you tends to lose focus along the way... Maybe a short video clip of the build will be able to portray the build much better... PS: I cropped the pic... it's around 3-1/3 to 3.5 times of 48x48 base plate. Each base plate is 0.384 metres. Should be more than 1.28 metres to 1.34 metres. My guess is 1.3m ++ --

I like the wall... the way it makes it looks real.... uneven finishing...

This is stunning....

Finally, I can have a santa for this christmas... Other than that.... I can divert the funds to the hobbit sets when it comes out this december... a win win situation for me.... PS: A drow or female elf will be so much better to be added to this series... in my opinion.

Seriously, I think it's a must buy for me for the nasgul and the witch king, and perhaps Balrog as well if LEGO ever made them. They should made another 1 scene... arwen vs the ring wraiths... at the river... that's also pretty epic.

I am interested, my email is leepy01@singnet.com.sg Just need an offer from you on the lot and what is the estimated shipping charges to ship to Singapore.