Grosnus

You mean firmware versions? How do you check what version of firmware there is currently on Hub or other devices?

Just tried it now. It does. That means there must be a a problem with new hub's firmware, right? I mean, before I try the Control+ app method and most likely irreversibly fix this again, we can do some investigation if that might help somebody in the future :P

Actually, I came back to this topic to look at the method again, because I've encountered the same problem with another purchased motor + hub. So basically I've purchased once again single hub and one motor and once again motor does not move at all, despite the fact that I am testing it on exact same project I've created in Powered Up for previous hub and motors (and over there everything works fine). Regarding this: unfortunately this does not work for me. So here's what I did exactly this time: 1. I added batteries to the hub (4 ports, screws at the bottom version). 2. Connected motor (angular large) to port A. 3. Opened Powered Up app. 4. Opened my project that worked previously without issues with another same version of hub and other 3 same angular large motors. 5. Pressed green button on hub to start connection. 6. The hub connected and immediately update automatically started. There was a bar with 0 to 100% percentage going on screen. 7. Update finished normally. But still the motor doesn't rotate at all.

Thank you all for tips and links. I've used method to update firmware using technic control app and it worked! Now Powered Up app correctly moves the motor! Thank you so much for help Basically I've decided I will start my LEGO adventure again after years now as an adult as I always wanted to do some complicated technic projects and when I've learned there is now something like Hub controlled from app and with ability to code behaviours I was very excited so I've bought 3 large angular motors and 1 technic hub with four ports and don't really have anything else at this point except big mix of random parts.

I've tried now putting hourglass behind the motor and after that in front as well, still nothing.

Hi I've purchased parts 88017 and 88012 at an auction site. Supposedly original LEGO and new. They came in these simple white boxes. I'm trying to move the motor in any way using the Powered Up application. The hub lights up blue and connects normally in the application. I provide the simplest possible setup in the app, click Play and wait, but I am unable to move the motor at all. Anyone know what might be going on? I feel like it must be some simple problem, but I can't figure it out. Is it possible to safely connect power directly to the motor cable without hub to check whether the motor itself is working?