Matteo

I had the possibility to perform some tests with a working set of a friend of mine. He's got two sets, cargo and passengers. My remote was able to pair with his two hubs. My hub was not able to pair with any of his two remotes. I guess problem is in the hub :)

I contacted service yesterday, I hope they'll reply next week

I never connected hub or remote in any way to my phone. I only used Lego app. So I don't think this is the problem. I also tried to switch off all BT devices, including phones, in my house but boring changed!

I tried for something like 5 minutes but it does not work!! I just connected hub and controller with PU app. On BT devices in my phone there are not lego items... I can't send PM!!

The remote is connecting to the app, recognized as "handset...", so it's radio should be OK.

Still nothing...

Just tried your solution, updated firmware with no problems, reconnected motor, tried to connect but still nothing! Controller is fw upgradable too?

Yes, first time I connected the hub it updated firmware.

Hi everybody! I recently got a lego city passenger train (60197) for my son but we have a problem when connecting hub and controller. Basically it's almost impossible! Light blinks white (should means hub and controller are searching for each other) but they fail every time. Batteries are fresh new for both. I tried resetting both so many times but it does not change. If I connect hub and/or controller with the Android app they both connect very easily! In this case both have blue light and I can control train only with app and not with remote! What could be the problem?? Thank you! Matteo