Thanks for replying, yes I have lowered the graphics settings to as low as possible, yes I have installed the latest version from the Lego website so I can't get access to the internet on the program when I start up, I'm not too sure if I have multiple graphics cards I don't think I do. I have a Intel(R) HD Graphics 4000, I don't think I have the graphics card as you mention apologies I'm not tech savvy, hope this helps, Thanks.