My son loves Lego above all other toys. He has received at least 100 sets (of varying sizes) from family and friends over the last 4 years. We had NEVER received a new set with missing pieces out of the box until the last two months. He just celebrated his birthday and received 8 (boxed) sets and 6 Mixel bags. Two of the "Lego Movie" sets (70814, 70808) and two Mixel bags (41513, 41510) were all missing a piece, straight out of the package. The missing pieces in the Mixels were vital parts and our "build" had to be halted while we wait for the parts to be shipped. I appreciate the online request they provide for missing pieces, but I have to wonder what has happened to Lego quality control. My husband I both loved Legos when we were children and we have always considered Lego as having a good reputation and worth the price. In light of recent events, our good opinion is starting to slip.