In Spain, and in my case, it is very strange. I am talking about the problem what I am having with Legoshop.
2 times I have tried to buy a set with the discounts for VIP members and, it doesn't work right. I am losing the VIP codes-rewards for the discount, because of, suddenly appears the message on their web "there is a unexpected problem" (and my credit card is ok!). Therefore, the System of LEgoshop website considers that I have spent the reward, when in truth I have not spent it.
I have not spent money, and they have not received it... But the system understands that I have spent the reward. Why do they tell me that there is an unexpected problem after I have given them my card information?