hey i just had an email from lego saying that the loading problem should be fixed
Dear David,
Thanks for getting in touch with us.
I am ever so sorry to hear that you are having problems loading our LEGO Design ByMe.
We are aware of the fact that our customers were having problems with our Design ByMe on Friday, however our experts should have solved the problem by now.
If you are still having problems loading it please let us know what error message you get and what computer you have.
Please get in touch if you need anything else. It's free to call our experts on 00800 5346 5555 (Monday to Friday, 8am - 5pm) or you could go to www.LEGOshop.com.
We apologize for the inconvenience!
Regards,
LEGO Direct