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WesternOutlaw

Blay Track Color

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This comes as no surprise that after receiving 10132 (a newer train set), the set did come with new blay "blueish grey" track. I pondered over this for some time then decided to send Lego SAH a note of dissatisfaction. Lego Customer Service responded two weeks later by sending me 2 curved rails and 2 straight rails with a note of apology. The replacement track was listed as "dark, stone gray" in the letter but was unfortunately, yet again, blay. The note indicated that only 4 track pieces were sent in case the color has changed, but recommnended that I contact a customer affairs supervisor if the track is the wrong color.

I'll probably give up now, but I only hope that the bulk sets of track have remained the old gray to go with existing layouts. Have any of you ordered lately?

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This is where I put in the obligatory I told you so.

:-D

Anyways, I was annoyed to see the Dark Bley (Stone) track in the new

set. I wasn't that surprised to see it, but was surprised that Lego had

the gaul to make new color track.

:'(

Ben Medinets

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If I didn't have 100+ pieces of existing track, I wouldn't even care what tone of gray the new sets come in. It's just that I want the pieces uniform. In any case, a really silly move on the part of Lego. I question if the bulk sets are the old or new color?

Haven't seen or heard about new trains either this year. Definately a loss of revenue for Lego, but then again, I don't think that AFOL are really the market Lego seems to target (regardless if you're a Train, Star Wars, Viking, or other fan).

I think if I was a Lego marketer, I'd start listening to the AFOL who probably spend the most $$$ on Lego collections. (maybe have some focus groups). Definatley Lego's loss.

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I think tlc has a group of "experts". maybe they should pay more attention on afol like us :$

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