Brethren of the Brick Seas sub-forum down?

[evancelt]

Hi @Mister Phes

Not sure if this is only happening for me, but when I visit the Brethren of the Brick Seas sub-forum, i just see a white WSOD page instead of the forum!

In the network tab of my browser, it is receiving a 200 response but blank content.

Other sub-forums / messaging work.

Thanks!

Edited January 6, 2021 by evancelt

[CapOnBOBS]

Same

[gedren_y]

Chrome won't load anything with the link. I tried direct linking to a page with one of my notifications, and it still didn't work.

Edit: I just checked the Forum Information and Help page, and there a couple of threads from the end of last month about other pages having the same problem.

Edited January 6, 2021 by gedren_y

[Professor Thaum]

Same constatation for me, Bobs and the Brethren court are down.

Perhaps calling @Bonaparte ?

[Captain Dee]

Ok, so it isn't just me. Everything else seems to work fine.

[evancelt]

BoBs sub forum uses a different theme than this forum so could be an issue specific to that other theme's template files

[Brickwolf]

Same error.

[evancelt]

It does seem like this has happened recently with other forums and is related to their forum design themes

 

Edited January 7, 2021 by evancelt

[Spud The Viking]

Phew, thought it was just me and my country-bumpkin internet 

[NOD]

I've also an empty (white) website. I experienced the problem at the company I worked for before. Some of the company's websites were no longer available, others were available. The whole thing took 1 week until it worked to some extent again. Well, after that we had to correct errors on the homepage for 2 months. The web content management system was responsible. They made a software update. With Eurobricks it would be:

 

"Powered by Invision Community"

 

https://invisioncommunity.com/

 

If Eurobricks (hopefully) does daily backups, then the damage is minimal.

 

There is also the following option:

 

https://www.eurobricks.com/forum/index.php?/contact/

 

In my experience, a forum is more effective if many different users write it every day (not the same user every day). It's more effective because everyone can see it. It is important to keep the topic alive and not let it perish. Nobody cares if a single person writes. Only when a lot of people write does someone answer.

 

We all must remember that Brethren of the Bricks Seas is a free game. That is why we should all be grateful if it (hopefully) works again soon.

[evancelt]

Agreed - I think we just need to get the attention of a server admin who has access to server error logs / debugging so they can see what about the forum theme for the BoBs subforum is throwing a wrench in the works!

Often themes need to be updated to keep pace with underlying CMS updates (a change to the core software ripples through to changes in hooks/filters in the templates and some older ones get deprecated).

[NOD]

15 minutes ago, evancelt said:

Agreed - I think we just need to get the attention of a server admin who has access to server error logs / debugging so they can see what about the forum theme for the BoBs subforum is throwing a wrench in the works!

Often themes need to be updated to keep pace with underlying CMS updates (a change to the core software ripples through to changes in hooks/filters in the templates and some older ones get deprecated).

Google seems to have translated my German post well. You understood me.

 

………………. "We just need to get the attention of a server admin who has access to server error logs / debugging so they can see what about the forum theme for the BoBs subforum is throwing a wrench in the works!" ………………..

[dr_spock]

It also happened with the Technic Forum last week or so.  @Jim temporary fix was to apply the Star Wars theme.

 

[evancelt]

1 hour ago, dr_spock said:

It also happened with the Technic Forum last week or so.  @Jim temporary fix was to apply the Star Wars theme.

 

Sounds like you guys are on it. If you want any extra help, PM the error logs over and I'd be happy to take a look. I was an early adopter of PHP in 2002 and have decades of experience w/ Linux.

Edited January 7, 2021 by evancelt

[Jim]

1 hour ago, evancelt said:

Sounds like you guys are on it. If you want any extra help, PM the error logs over and I'd be happy to take a look. I was an early adopter of PHP in 2002 and have decades of experience w/ Linux.

Hmmm interesting. I will keep your offer in mind, because I do almost everything....exept PHP and Linux.

[Mister Phes]

10 hours ago, dr_spock said:

@Jim temporary fix was to apply the Star Wars theme.

So potentially there is an error with in the BoBS theme...

Although, the BoBS forum just uses the default theme with a different banner, whereas the LEGO Pirates Forum theme has direct customisation to the HTML and CSS.

[Mister Phes]

On 1/8/2021 at 6:14 AM, Jim said:

Hmmm interesting. I will keep your offer in mind, because I do almost everything....exept PHP and Linux.

Jim, is there any possibility of temporarily fix?  Like, you did with the Technic Forum?

[Jim]

Just now, Mister Phes said:

Jim, is there any possibility of temporarily fix?  Like, you did with the Technic Forum?

Done! 

[Mister Phes]

15 minutes ago, Jim said:

Done! 

Thank you, Jim! The BoBS forum is now back in business! 

Could also please do the same for The Brethren Court sub-theme as it also uses the BoBS theme.

[Professor Thaum]

Thank you @Jim

There's just the brethren court forum which is not working left

[Jim]

9 minutes ago, Professor Thaum said:

Thank you @Jim

There's just the brethren court forum which is not working left

Fixed.

(we are working on updating the server. After that we will take a look at the themes.)

[Mister Phes]

35 minutes ago, Jim said:

(we are working on updating the server. After that we will take a look at the themes.)

Thank you for the update.

[Bregir]

All help much appreciated, and thank you for getting us back online!

[Capt Wolf]

However, it looks like we lost our custom BoBS banner.

[Jim]

On 1/9/2021 at 1:16 PM, Jim said:

(we are working on updating the server. After that we will take a look at the themes.)

...