42115 - Lamborghini Sian FKP 37

[syclone]

5 hours ago, MickG said:

In the back of the second manual it ask you to go to lego.com/technic and enter your serial number for unique content. What is the content? When I enter that address it just takes me to a page with a Technic sales page, and I don’t see anywhere to enter a serial number or enter an “owners area”? 

https://www.lego.com/en-us/campaigns/lamborghini-sian

[andrzejl]

On 3/31/2021 at 1:48 AM, Andman said:

I'm collection Lego Technic for over two decades now. I have seen color variations for all sorts of colors: black, yellow, green etc. But it was never within one set. It's gotten worse the last two (three?) years.

I got back to Lego a year ago and bought quite a lot of sets in the meantime, mostly Technic (also older ones, not produced anymore). After someone pointed this out I had a look on some of the older ones, and I must confirm that the color issue is not a new problem - quite a lot of sets over the years had some issues with color consistency, but if you do not look closely you might not notice. I will not give any examples as you cannot unsee those differences :D

But Fiat 500 has pretty obvious issues, and Sian is awful in this regard - I knew about the issues in Sian but I was still disappointed about how bad the problem is. I actually saw pictures of Sian that seemed to have very good color consistency - but it was not produced by Lego... It is a sad time when chinese knock-offs offer better quality than "premium" company claiming that "only the best is good enough".

[allanp]

1 hour ago, andrzejl said:

I got back to Lego a year ago and bought quite a lot of sets in the meantime, mostly Technic (also older ones, not produced anymore). After someone pointed this out I had a look on some of the older ones, and I must confirm that the color issue is not a new problem - quite a lot of sets over the years had some issues with color consistency, but if you do not look closely you might not notice. I will not give any examples as you cannot unsee those differences :D

But Fiat 500 has pretty obvious issues, and Sian is awful in this regard - I knew about the issues in Sian but I was still disappointed about how bad the problem is. I actually saw pictures of Sian that seemed to have very good color consistency - but it was not produced by Lego... It is a sad time when chinese knock-offs offer better quality than "premium" company claiming that "only the best is good enough".

That depends on your definition of new and old. To me anything studless (or from around 2003) is new! The colour issue has been very noticeable to me since around this time.

[Maaboo the Witch]

7 minutes ago, allanp said:

That depends on your definition of new and old. To me anything studless (or from around 2003) is new! The colour issue has been very noticeable to me since around this time.

Yellow was the first colour to show differences, in 2002 I believe.

[Andman]

2 hours ago, andrzejl said:

I got back to Lego a year ago and bought quite a lot of sets in the meantime, mostly Technic (also older ones, not produced anymore). After someone pointed this out I had a look on some of the older ones, and I must confirm that the color issue is not a new problem - quite a lot of sets over the years had some issues with color consistency, but if you do not look closely you might not notice. I will not give any examples as you cannot unsee those differences :D

But Fiat 500 has pretty obvious issues, and Sian is awful in this regard - I knew about the issues in Sian but I was still disappointed about how bad the problem is. I actually saw pictures of Sian that seemed to have very good color consistency - but it was not produced by Lego... It is a sad time when chinese knock-offs offer better quality than "premium" company claiming that "only the best is good enough".

The problem with buying old sets now is that you do not know, if they still have their original parts. 

[MickG]

7 hours ago, syclone said:

https://www.lego.com/en-us/campaigns/lamborghini-sian

Thank you, that worked.

 

[andrzejl]

3 hours ago, Andman said:

The problem with buying old sets now is that you do not know, if they still have their original parts. 

Well, by "old" I meant like 2015 and later, judging by responses it still "recent" on this forum ;-) And those that I got I managed to get still in sealed bags.

[dirkberlin]

When you buy really old USED sets, you get misscoloring. I often like to buy used sets. Recently I bought a Arocs. Build as B-Model, few parts missing. But cheap enough to buy some parts on bricklink (and loved it to find some parts in my boxes to complete it). So it costs me the half of a bricklink used modell and i only missed some stickers. Maybe I print a few somehow.

[williamyzfr1]

OK, just joined and admit I have not read through all 93 pages but having now got clicking issues which may require a rebuild I have a couple of questions:

I made the fundamental error of installing one diff the wrong way round. I compounded the problem by reversing the rear one (which was correctly orientated) as I deemed the rear more easily accessible.

Is reverse selected by pushing the selector forward?

Should it be possible to change gear when in reverse or should there only be one reverse gear?

 

[dirkberlin]

Again a Request to Lego support about 6308234 und 6326619 , the last one was denied, cause it's still known misscolering. Got 10 6308234 and there are still yellowish. I hope the parts are used in some future lego set, so they need a new production run.

[LvdH]

That will likely never be fixed. Red versions of that same part have the same issue.

[blondasek]

@LvdH pin hole with axle have some issues (specially in Ducatti), but siprisingly when I did order a replacement (5 out of 8 were basically dark red instead of red) the new ones from Denmark were free of this issue and were normal red. So.. maybe there is a hope? I am currently waiting for some parts to pimp up my Lambo which I just bought (-48% from RRP) and the boxing date is 24/09/2020. Already checked that pin hole with axle is yellowish and I will definitely ask Lego for a replacement, alle of them. And I will be asking them to replace it again and again, as long as they will admit that they have an issue in 380 euro set and give me some nice bonus. This is a big mistake and I will not go easy on them - I do not give a damn about their way of producing and storing the parts and I do expect only the best from them. Well.. we will see :D

[LvdH]

3 hours ago, blondasek said:

And I will be asking them to replace it again and again, as long as they will admit that they have an issue in 380 euro set and give me some nice bonus.

That is one way to very quickly end up on LEGO’s blacklist  

[nerdsforprez]

3 hours ago, blondasek said:

@LvdH pin hole with axle have some issues (specially in Ducatti), but siprisingly when I did order a replacement (5 out of 8 were basically dark red instead of red) the new ones from Denmark were free of this issue and were normal red. So.. maybe there is a hope? I am currently waiting for some parts to pimp up my Lambo which I just bought (-48% from RRP) and the boxing date is 24/09/2020. Already checked that pin hole with axle is yellowish and I will definitely ask Lego for a replacement, alle of them. And I will be asking them to replace it again and again, as long as they will admit that they have an issue in 380 euro set and give me some nice bonus. This is a big mistake and I will not go easy on them - I do not give a damn about their way of producing and storing the parts and I do expect only the best from them. Well.. we will see :D

Wow... and here I thought this degree of entitlement only existed here in America.  Silly me.  

I do hope that you end up on LEGO's blacklist.  It is this behavior that at least partially contributes to Lego's high prices.  High prices that we all have to pay for your sense of entitlement.  

 

[Gray Gear]

Imagine you paid way too much for a product that isn't LEGO, and the product doesn't look or work the way it was advertised, despite the high price tag. What would you do?

You ask for a refund, or send it back and ask for a replacement. And how would you react if the seller just sends you an equally same bad product again? You'd be angry, and probably return the product and be done with it.

I feel like some of you are measuring TLG with double standards. I think expecting to get a high quality item  when paying a premium price is not wrong at all.

Edited June 22, 2021 by Gray Gear

[nerdsforprez]

9 minutes ago, Gray Gear said:

Imagine you paid way too much for a product that isn't LEGO, and the product doesn't look or work the way it was advertised, despite the high price tag. What would you do?

You ask for a refund, or send it back and ask for a replacement. And how would you react if the seller just sends you an equally same bad product again? You'd be angry, and probably return the product and be done with it.

I feel like some of you are measuring TLG with double standards. I think expecting to get a high quality item  when paying a premium price is not wrong at all.

Fair enough.  I can respect an expectation for a premium product for a premium price.  But based on what I am reading....

 

3 hours ago, blondasek said:

and give me some nice bonus

 

21 minutes ago, nerdsforprez said:

and I will not go easy on them

 

21 minutes ago, nerdsforprez said:

I do not give a damn about their way of producing

This is above and beyond wanting recompense.  This sounds like the poster is out for blood.  Sounds like he/she is out to cash in on TLG's perceived problems with the set.  We all pay for this type of attitude.  

Also, I think folks should consider this...... there is a degree of buyer responsibility with all things.  TLG had put out two shoddy "Ultimate Collector" series supercars prior to this.  Both had significant issues with drivetrain (42056) and front suspensions/drivetrain (42083).  I bought both.  For the Sian, I thought no way am I buying it or at least not until I really see the reviews/feedback for these reasons.  What ever gave someone the idea that this car was going to be any different?  Completely throwing up one's hands and taking 0 responsibility for the purchase of the Sian, and then being so demanding when it goes south does not seem to be the answer either.  

We all throw around the moniker of "premium product" for what TLG offers like it is objective, like it is undeniable.  Like it is written in stone somewhere. Just because they charge a premium price, and they market their product as such does not make it so.  I know this has also been their history .... but for anyone who is paying attention well...... times be a changin'.  They claim a premium product...... but their self-proclamation does not make it so.  

I know this is not a popular opinion, and I still think Lego is the best product in the market for building blocks, but I am wondering aloud if we need to stop viewing Lego as this "gold standard" premium product and perhaps with a bit of suspicion.  Be critical - yes... but not entitled.  Difficult balance to achieve - yes; and I in no way profess to have that formula, but that expressed by @blondasek does not seem to strike that balance.  

"Caveat Emptor" (aka...buyer beware) seems more and more appropriate when buying Lego nowadays and I don't think anyone is absolved if they chose to ignore this warning...

 

[Gray Gear]

@nerdsforprez Well said.

I agree that buying a product you know has problems and then trying to make profit off it is a bad thing to do. 

The market is changing, and TLG needs to gets that in their thick skulls.

 

[nerdsforprez]

33 minutes ago, Gray Gear said:

@nerdsforprez Well said.

I agree that buying a product you know has problems and then trying to make profit off it is a bad thing to do. 

The market is changing, and TLG needs to gets that in their thick skulls.

 

Agreed. Still the best IMO for the product they offer....but the margin is shrinking....

[blondasek]

I think you are taking this too serious guys, @LvdH, @nerdsforprez. I have bought a lot of Lego sets - always for myself. I will not be writing about the numbers, but for the past 7 years I did use Lego Customer Service only 8 (or maybe 9) times, where at least 5 times it was because of wrong parts in the box (twice the same bag with missing correct one, vide 10264 recently) or broken pieces in completely fine box. Also missprints (10265) are always reported. And, funny thing, for the first time I did request parts replacement because of the colour issue was last year, with the Ducati fail with pin hole and axle discolour. It never happened before, nor with 42069, or 42054. Small differences (vide tan bricks, yellow, white, black, etc.) are fine and Lego is not something I do expect 100% accuracy from but the issues like with Fiat 500 (2x2 slope) where parts are "paper thin" and you can see what is beneath them, or with Lambo where you have a lime fiesta with completely different shades of lime for basically each part.. that is not cool and Lego needs to swallow their pride or be ready to compensate this. I did cut a slack for Lego many times but at some point in your life you understand that you are paying for the quality. I do not think I will change Lego for any other company but I have all rights to demand the quality they are so proudly shout about every where, every time. “Only the best is good enough” should not be only an empty slogan and I am sad you do not understand this. They could basically burry the Osprey in a launch day, they should be able to find time and money to make, at least, the worst parts from Lambo again in right colour and replace them on demand - I bet most of the buyers are just angry for a moment and they are not even going back to Lego to report the problem. On the Lego portal there are only ~180 reviews with 3 stars or less from whole world. That is.. mererly 2-5% of the all customers who bought the set? How many of the eurobricks members did request a parts replacement from Lego? 10? 15? Out of 200-300 who bought it and they are here? Well. Actually a poll is a really good idea. @Jim, @Milan I am not sure I can create a topic with poll, but is there an option to make a topic about the colour issues with poll to see how many members of Eurobricks are reporting issues? Thank you in advance.

Nevertheless, peace and nice evening, will post some pictures from my production batch when will be building my own copy :)

PS. @Gray Gear I do not intend to make any profit on it. I do have previous two supercars and I want to have all of them including the future models. If Lego will resolve the lime issue in the future, I will buy new parts to replace the faulty one for sure. But I will be expecting some sollution from Lego in this matter and right now, they had over a year to produce a new batch of the worst parts, i.e. pin hole with axle.

Edited June 22, 2021 by blondasek
Reply to Gray Gear

[Celeri]

Having loved the Chiron, I am very tempted to take the Lambo too but always reluctant at the last minute, telling myself that the more I wait, the more this coloring problem could be solved. In fact, I am pretty sure to have the problem if I buy it, yet I do not think I would complain to the support service unless the color difference is really unbearable (if it can be seen even from far away).

Here's my view on this: this set could be seen as a crash-test at LEGO: if it sells well nonetheless, they will know that they can globally lower their quality expectations about coloration without fear of a backlash. They know perfectly well how much this problem just disqualifies their "only the best is good enough" motto, but they also know very well how consumers are far less serious on product quality than they believe themselves to be.

Edited June 23, 2021 by Celeri

[TechnicRCRacer]

28 minutes ago, Celeri said:

I am pretty sure to have the problem but I do not think I would complain to the support service unless the color difference is really unbearable

Agreed. Personally, I am not terribly annoyed by the color issue on this set specifically. Sure, it's a little off, but the parts fit together as intended (unlike a certain new part) and you can tell it's supposed to be in the Lime color. It's not amazing that we have to deal with this issue at that price point, but I'm not going to ask for replacements for such a minor issue. It could possibly be the problem of the plastics manufacturer depending if this specific compound is pre-dyed by the plastics company or mixed by LEGO themselves.

[LvdH]

@blondasek I understand you’d want perfectly consistent colors, but saying 

21 hours ago, blondasek said:

will be asking them to replace it again and again

doesn’t make things better for anyone. You seem to want them to pay for their mistakes more than you want a solution. Like I said: After two, three or maybe four requests for the same parts in the same set - they will undoubtedly blacklist you. 

[howitzer]

Considering it's a known issue with no solution in sight, even one request is useless, if you want anything else than just more of the same, flawed parts. I'm sure TLG is aware of the issue, and now it's up to them to fix it (or not, if they think it's not serious enough issue to warrant a fix).

[dirkberlin]

Got 3 more connectors, because the supporter did not read the whole case. Of course they have the wrong color. Watched on youtube at tlg-channel about the new lifesize lambo. at beginning there where the old clips of the preview of the model, with the  right colered pieces....

Short story, I will go on, with the support question. but next message will be at the end of the year.

[Jurss]

11 hours ago, dirkberlin said:

with the  right colered pieces....

No, there was some beams really differing, as I remember.