Gremer8 Posted July 17, 2015 I factory reset my computer yesterday, and after doing that, I can't sign in to my other account (Gremer). I know I'm using the correct password, but I still can't sign in. After the dozenth attempt or so, I gave up trying to sign in and I decided to click "Forgot password", from which arises another problem. The e-mail for that account was deactivated over a year ago. At that point, I had no other option but to create a second account. I understand that it's frowned upon and a bannable offense, but it was my only option. Could that account be deleted? I don't want to have two accounts, albeit one which doesn't work. Share this post Link to post Share on other sites
JopieK Posted July 17, 2015 I asked the root admin to have a look at it Gremer! I'm not powerful enough afaik. Share this post Link to post Share on other sites
Gremer8 Posted July 17, 2015 I asked the root admin to have a look at it Gremer! I'm not powerful enough afaik. Thank you! Share this post Link to post Share on other sites
Rick Posted July 18, 2015 I have changed the e-mail address on your old account (Gremer) with the address you used to sign up for your new account. Please try password recovery on your old account and let us know if it was successful. Share this post Link to post Share on other sites
Gremer Posted July 18, 2015 Thank you Rick, it worked! Share this post Link to post Share on other sites