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Posted

Hi i just wondering if anyone else has ordered from the Lego S@h (Shop at home) website and how long your order took to arrive in Australia.

I ordered a set on the 03rd of June (qualified for standard free shipping) and it still hasn't arrived. Is it normal for packages from S@H to take over 20 days to arrive?

The tracking i number i have says

Fri 06 Jun 2014 15:35

Shipping information received by Australia Post.

If i knew it would take this long i would have bought it from gumtree or Ebay for an extra $30 and got it two weeks ago.

Just another Nail in the coffin for my hatred of all things Lego in Australia.

Posted

Sometimes it can take a while. My 1st June order arrived on the 13th. You can always give them a buzz, but delays are known to happen, and I find them much slower than other AU retailers, usually at least 2+ weeks.

Posted

Usually I receive orders from S@H in 1-3weeks. If a month has passed and the tracking information doesn't say "Passed through sorting facility in Australia". Give TLG a buzz, if it's the latter, you have to wait for Australia Post to deliver it, sometimes your package can be pulled for a random customs check which delays your package even more (3-10 business days). Sometimes your location can also make Aus post delivery times longer.

Posted (edited)

Update

Not sure if its Australia post is the worst mail service in the modern world.

Sat 28 Jun 2014 18:10

Shipping information approved by Australia Post.

So it takes 22 days for Aus post to approve the shipment...

what a total joke.

Edited by SnapLock

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