JeagerEX Posted December 20, 2012 Posted December 20, 2012 Last week I ordered a Series 1 Tribal Hunter from minifiguresplus ebay website, but when I received my package they gave me a wrong item which is a Series 3 Tribal Chief. Then I returned it back to them. So what shall I do now? Now I don't want to order any previous minifigures from that ebay site again anymore.
LEGO Guy Bri Posted December 20, 2012 Posted December 20, 2012 Personally, I would have kept the piece, let them know they made a mistake and try to work out a partial refund. That way you don't waste more money shipping it back, even if they refund you the original price and first round shipping. It's rare that ebay sellers pay for return shipping, but if you got that, kudos. I would probably give them another try, if they're feed back is high in positives (500+) with very few to no negative/neutral, (0-3/500) depending on what was negative about the incident and why they received it. I would thoroughly explain the piece I was after, especially with one that sounds possibly like an easy mistake. In any scenario, in which they properly aided you in the return and return price, I'd leave them positive feedback. I've used ebay, and have only had a mistake, where I got the wrong item by mistake, once. It will be up to you whether you want to try again or not. Hope this helps.
TheLegoDr Posted December 20, 2012 Posted December 20, 2012 The fact that Tribal is in the title for both figures, that is an easy mistake. I also would look at their feedback. high positives are usually that way for a reason. Definitely talk to them about what you want and see how they work with you. Good luck.
JeagerEX Posted December 30, 2012 Author Posted December 30, 2012 (edited) Now I'm trying to order a complete set of Series 9 Minifigures, but I'm afraid that they will give me a wrong minifigs when I received it again. Just like happened when I ordered a Series 1 Tribal Hunter. I have to wait until January 2013 to buy some Series 9 minifigures at store rather than ordering from that ebay store. These will give me of the ff if I order that Complete CMF S9: 1.S7 Galaxy Patrol 2.S7 Evil Knight 3.S7 Ocean King 4.S6 Skater Girl 5.S8 Evil Robot 6.S5 Graduate 7.S6 Flamenco Dancer 8.S4 Crazy Scientist 9.S7 Bunny Suit Guy 10.S6 Highland Battler 11.S5 Lumberjack 12.S8 Businessman 13.I don't know 14.S7 Viking Woman 15.S2 Traffic Cop 16.I don't know Edited December 30, 2012 by JeagerEX
Faefrost Posted December 30, 2012 Posted December 30, 2012 Isn't this the same company that you were trying to get your local Lego store to buy minifigs from last week?
JeagerEX Posted December 30, 2012 Author Posted December 30, 2012 Isn't this the same company that you were trying to get your local Lego store to buy minifigs from last week? No, I mean that's an ebay store that sells CMF Series from 1-Present.
Omicron Posted December 30, 2012 Posted December 30, 2012 I don't see what the fuss is about. Just contact the seller about the error. These things happen. If you're polite about it, they probably would have sent you the figure you originally ordered free of charge and even let you keep the other one they sent. -Omi
JeagerEX Posted January 8, 2013 Author Posted January 8, 2013 I ordered some CMF Series 9 online at bricklink, but there's one gave a wrong item which is the Plumber instead of a Roller Derby Girl. Now I'm not gonna order some CMF Series 9 online because they gave me a wrong item, but I'll just go to the store and find that Roller Derby Girl by myself.
Dstronghold Posted January 8, 2013 Posted January 8, 2013 I ordered some CMF Series 9 online at bricklink, but there's one gave a wrong item which is the Plumber instead of a Roller Derby Girl. Now I'm not gonna order some CMF Series 9 online because they gave me a wrong item, but I'll just go to the store and find that Roller Derby Girl by myself. Cool story bro.
Metallic11 Posted January 8, 2013 Posted January 8, 2013 Cool story bro. Not needed Back to the topic, just tell them you got the wrong figures and hopefully you should get you figure you wanted if your nice enough. But I haven't had a mistakes item of anywhere so I'm probably wrong for advice....
ShaydDeGrai Posted January 8, 2013 Posted January 8, 2013 This could just be an honest mistake, but I'll take Bricklink over eBay any day. Sure you can often get great prices on eBay because many sellers don't know what they've got or what it's worth, but you also run into situations like this where a part is misidentified or, more generally, Megablocks are lumped in with LEGO and sold by the pound, random stuff thrown into a re-sealed box is advertised as mint in box, etc. Of course there are many levels of recourse to straighten things out after the fact, but who needs the hassle. I've found that when dealing directly with Bricklink vendors, I can do business with, review and converse with people who know LEGO and share my hobby and are less likely to screw up my order or misrepresent their inventory. Sure, mistakes happen, but Bricklink has more of an educated community feel to it as opposed to the purely transactional eBay model and I think that makes mistakes less likely and motivates vendors to correct issues when they occur. [in the interests of full disclosure, I freely admit that I was a classmate of Pierre Omidyar (founder of eBay) at Tufts and that we haven't spoken in years.]
tomdobs55 Posted January 9, 2013 Posted January 9, 2013 This could just be an honest mistake, but I'll take Bricklink over eBay any day. Sure you can often get great prices on eBay because many sellers don't know what they've got or what it's worth, but you also run into situations like this where a part is misidentified or, more generally, Megablocks are lumped in with LEGO and sold by the pound, random stuff thrown into a re-sealed box is advertised as mint in box, etc. Of course there are many levels of recourse to straighten things out after the fact, but who needs the hassle. I've found that when dealing directly with Bricklink vendors, I can do business with, review and converse with people who know LEGO and share my hobby and are less likely to screw up my order or misrepresent their inventory. Sure, mistakes happen, but Bricklink has more of an educated community feel to it as opposed to the purely transactional eBay model and I think that makes mistakes less likely and motivates vendors to correct issues when they occur. [in the interests of full disclosure, I freely admit that I was a classmate of Pierre Omidyar (founder of eBay) at Tufts and that we haven't spoken in years.] I agree completely, I feel better using bricklink just because it's specifically Lego. It was built for us by us (AFOLs). Off topic, I live down the street from the main Medford part of Tufts...small world.
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