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Hi everybody,

I'd recently placed an order in bricklink.

After 3 weeks, I'd received the order but it's was incomplete. One set 8043 was short-shipped.

I've been trying to contact the seller but no respone so far .

Finally, I'd decided to file a claim in bricklink and then the order was cancel.

The thing is when I apply to get refund in resolution center, papal , they said that this type of claim is not eligible.

I'm pretty much confuse and really appreciate your help here in eurobrick, what should I do now ?

Thanks in advance.

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