wokajablocka Posted July 7, 2011 Posted July 7, 2011 (edited) I just started building my 7962 Anakin Skywalker and Sebulba's Podracers but when it came to building Obi I noticed that on his angry face side the mouth was not printed. The smily mouth is printed though. This has make me a but angry myself as I buy the SW Lego for collecting and displaying and the head is miss printed. I have noticed the printing on the elements can be very good and detailed but on other elements crap. Sebulba is an intricate minifig but the print looks awsome, where a round head has crap printing. I will get onto TLG but services in Austrlaia are a bit slow with only one rep we can call. Ill let you know how I go with the replacement part. See pic for refrence. Edited July 7, 2011 by wokajablocka Quote
Brickdoctor Posted July 7, 2011 Posted July 7, 2011 That's unlucky. Customer Service will replace it for you; just have the misprinted minifig and proof of purchase handy when you contact them. Quote
wokajablocka Posted July 7, 2011 Author Posted July 7, 2011 I dont have my receipt any more but I still need to contact TLG. In 2008 I had Ventresse's head and obi's torso replaced form set 7676 Republic Gunship due to elements splitting and cracking 2 months after building. They said send back the replacement parts but got lazy and forgot, I still have them in my Lego draw @ home. TLG said they will replace any instock part but not compleate minifigs. See how I go. Quote
JimBee Posted July 7, 2011 Posted July 7, 2011 Yeah, you can just give them a call or email customer support and they'll send you a replacement right away. No receipt is needed, just the set number and some info about the damaged/missing part I believe. Quote
Brickdoctor Posted July 7, 2011 Posted July 7, 2011 TLG said they will replace any instock part but not compleate minifigs. See how I go. But the only piece that needs replacing is the head, right? That shouldn't be a problem. Quote
wokajablocka Posted July 7, 2011 Author Posted July 7, 2011 But the only piece that needs replacing is the head, right? That shouldn't be a problem. Yeah just the head, and Im not worried as I sould get the replacement no problems. Just thought would start my first topic and let people know that they may also find missed printed elements. Also when noicing the box art the utility belt on Obi is diffrent to the 1:1 minifig scale picuture on the frount. The 1:1 scale pic is the print that I got in the kit. Quote
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