How long to get models from LDD?

[Solscud007]

My friend used LDD 4.0 a couple months ago and ordered his model via Lego's online system direct thru LDD. Yet it hasnt shown up yet.

Does it normally take this long? He is in the USA so it is not a question of remote country with little to no TLG support.

[Calabar]

Did he contact the TLG customer care?

One of the best I ever deal with.

[Fuzzylegobricks]

No worries until next month.

I order from them all the time and it usually takes 4 months, yes terrible wait.

[Superkalle]

No worries until next month.

I order from them all the time and it usually takes 4 months, yes terrible wait.

Woot? 4 months delivery time for a DbM model. That seems incredibly long

[legoboy3998]

I am in the US and use PAB and its about 2 weeks, 3 at most. Anything over a month and Id call customer service. I never order through DBM, WAY TOO EXPENSIVE.

Sal

WFB, WI

[Superkalle]

Can anyone confirm that it really takes so long time to get a DbM-model? Has anyone gotten a model quicker (like in weeks)?

[DLuders]

@ Solscud007: Recommend contacting TLG's Customer Service (via e-mail, or (better yet) by telephone:

"For assistance in English, call us toll free at 1-800-838-9647. We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6 pm EST."

There is no way it should take several months to get a DesignByMe set. See the Terms:

"Shipping Times:

USA -- min 15 days, max 21 days"

I don't know what the "normal" turnaround time is, but I got two overseas Pick-A-Brick orders filled in about a week. Have your Lego Order Number ready so that they can track it down.

Edited June 1, 2011 by DLuders

[Superkalle]

There is no way it should take several months to get a DesignByMe set. See the Terms:

"Shipping Times:

USA -- min 15 days, max 21 days"

Thank you. I thought so.

Then I wonder what FuzzyLegoBricks is talking about?