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Posted

Hi all, new here but not new to Lego. I recently updated my reviews on the lego.com website for the Pharaoh's Quest line. I reviewed all the sets up to the biggest one (my next purchase) and gave them all glowing reviews... except for the Sphinx set. Which I thought was not worth the price they are charging (50$ American). I wasn't mean in my review, just genuine constructive criticism. I noticed that all of my positive reviews have been posted, but the one for the Rise of Sphinx is conspicuously absent.... has anyone else had this problem with the Lego.com website?

Posted

No, I've never reviewed there, but I noticed that with Amazon. I sent in 3-4 positive reviews and had them posted, then a negative one, and it didn't. Then I received e-mails asking for reviews of Lego sets I bought there. I never took the time to compose anything for them again.

I'm sure there is a webmaster whose job is to be a troll detector, and if you had a strong base of positive reviews built up, they'd let it in, but they need to be conservative overall for the sake of it.

Posted

Hm, that's really surprising. I have occasionally seen negative reviews there - not often, but more than once or twice, and I've always assumed the overwhelming preponderance of positive reviews is simply because most people who use LEGO's site enjoy the products and think highly of them in general.

Posted

What I've noticed is in the discussion boards.

You can't have discourse with people there... it takes hours or days for them to "approve" comments, and if you say anything negative in the slightest it doesn't get approved... and when I say "negative," I don't mean inappropriate language or harassing other users or anything.

I ultimately decided it was pretty pointless.

Posted

I could understand if I was trolling the reviews. But ones like :

Graetest set evear!!!

Make it through no problem. Whilst my honest and insightful review is scrapped. I also agree with you all, their message boards are utterly useless.

Posted

For what it's worth I have seen plenty of less-than-glowing reviews.

Perhaps anything negative goes through another layer of management analysis by default but just takes a bit longer to post.

I know for a fact I've been shocked by a few comments in reviews.

Posted

What I've noticed is in the discussion boards.

You can't have discourse with people there... it takes hours or days for them to "approve" comments, and if you say anything negative in the slightest it doesn't get approved... and when I say "negative," I don't mean inappropriate language or harassing other users or anything.

I ultimately decided it was pretty pointless.

When I first took to the interwebs to find discussion of Lego, I turned to the Lego.com messageboards. I signed up and my first post was asking if TLG would be re-releasing the previous year's winter set (10199 Toy Shop, which they ended up re-releasing soon after I asked). That post never made it to the message boards. It got denied. I didn't even say anything the least bit negative, if anything the opposite. I guess they don't like you asking about discontinued sets on there. I bet if you went on and asked "why can't I buy brickbeard's bounty any more?" it would get shot down and never posted.

So, I wouldn't waste time posting anything on Lego.com really. It's going to get heavily filtered. Even the most mediocre sets on that site have 4-star reviews. I bet that Toy Story Build-A-Zurg set has glowing reviews, and they practically couldn't give that set away, lol.

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