Question about EBay and PayPal

[PittSOB]

I've been selling random things on EBay for about 4 months now and had some success until today. I had an odd message from one of my buyers. It said that I had claimed to have shipped their package on December 7th and they had not received it and wanted a tracking number (I didn't give them the tracking number when I shipped the item for whatever reason). Now what is strange about this is I have already received positive feedback from them for the item last week and my tracking number shows it was delivered on the 12th. So I sent them the tracking number and asked them nicely what was going on. This item sold for less than $8 american.

Is this person trying to scam me? Anyone experienced something like this before? What can they actually do to damage my reputation or paypal or am I safe?

Thanks in advance

[jonathanoates]

Hi,

I've been selling increasing ammounts of Lego on E-bay through the last year and as far as I can tell:

1) if it was sent 'signed for' and shows through tracking number as having been delivered, then the buyer cannot reclaim the money through E-bay or Paypal.

2) if they have already left positve feedback, then they cannot alter this, so your good name is safe.

The worst that they could do is claim that it has not arrived and ask you for a refund - which, clearly you will not give.

They may be trying a rather inept scam, but are probably just.......confused / a bit wierd......it could be said that there is a higher proportion of borderline personalities among adult fans of Lego than in the general population!

I have had the odd bad experience - negative feedback for something ridiculous without contacting me 1st, time-wasters, or ' I will leave negative feedback unless you....', but generally the vast majority of people are friendly, sensible and honest. You are pretty safe as long as you follow the basic safety rules:

only send when payment CLEARED, only send to registered Paypal address, send 'signed for' (unless it's cheap and you're willing to - potentially - lose the cost).'

I think you're safe.

Happy E-baying (and why not check out my items and bid loads)!

Jon

[dunamis]

I've been selling random things on EBay for about 4 months now and had some success until today. I had an odd message from one of my buyers. It said that I had claimed to have shipped their package on December 7th and they had not received it and wanted a tracking number (I didn't give them the tracking number when I shipped the item for whatever reason). Now what is strange about this is I have already received positive feedback from them for the item last week and my tracking number shows it was delivered on the 12th. So I sent them the tracking number and asked them nicely what was going on. This item sold for less than $8 american.

Is this person trying to scam me? Anyone experienced something like this before? What can they actually do to damage my reputation or paypal or am I safe?

Thanks in advance

It could be a couple of things:

- they have recently purchased multiple items and got your order confused with someone else (especially since they already left you positive feedback.)

- they are trying to scam you (although not very well.)

- if you shipped the item using Ebay tools or from paypal linked with Ebay, they should already have the tracking number since it shows up in in their Ebay 'WON' panel.

I would just reply to them and give them the tracking info showing it is already been delivered. Ask them if they are confusing you with someone else.

Since they already left you positive feedback, there is no need to worry about your Ebay rep.

[quietworkshop]

If they've left you positive feedback already, then there's nothing they can do as far as giving you negative feedback goes.

As said above, if you shipped using eBay or from paypal, there should automatically be a tracking number provided for that particular transaction. It is available for you (the seller) and for them (the buyer) to view. If it says delivered, well, then it was delivered! Who got it, so on, so forth is kind of out of your hands. Does this particular buyer have plenty of recent positive feedback?

I've sold a LOT of relatively high-priced stuff on eBay (albeit not LEGO) and have only had a few problems. Sometimes buyers are just confused.

Not to ask you a stupid question, but, this buyer is contacting you through eBay, correct? Not e-mail?

[PittSOB]

I got an answer back and they said they where messaging the wrong person. So I guess all is well. Thanks for the responses, there are definitely some characters on EBay.