Darth_Legois Posted September 1, 2009 Posted September 1, 2009 (edited) Okay so a month ago I went to the LEGO Service website (www.service.lego.com/) To order a piece I lost. So finally they piece comes in the mail (3 weeks later) And the normal letter you get for getting a replacement part but this had a extra letter that basically said they cant sell licenced minifigs or minifig parts (I lost a piece from a SW Set) and just this once they'll send the piece to me but wont do it again then it recommended PAB yeah yeah that's normal but then they it said "However in the future some of the international LEGO fans' websites offer that part online as well. Please go to the following web sites to check the availability" then listed these sites www.bricklink.com www.brickshelf.com (You can't buy from bs, wth!? ) www.oldlego.com (never heard of it) www.lugnet.com www.peeron.com www.1000stein.de Anyway the point is I never knew LEGO recommended unofficial sites such as Bricklink. Edited September 1, 2009 by Darth_Legois Quote
ziljin Posted September 1, 2009 Posted September 1, 2009 Maybe they have some unofficial bricklink sellers that sell Lego surpluses, minifigs, etc. Quote
Ralph_S Posted September 1, 2009 Posted September 1, 2009 (edited) I didn't know about this either, but it makes a lot of sense, actually. It's good service to you, as a customer, and while all of these sites may be unofficial, the stuff that is being traded has at one point been sold by LEGO, so a healthy trade there is also in LEGO's best interest. Cheers, Ralph Edited September 1, 2009 by Ralph_S Quote
Milan Posted September 1, 2009 Posted September 1, 2009 They support it in order to sell their own parts via other parties. Quote
Big Cam Posted September 1, 2009 Posted September 1, 2009 Being that they can't sell individual pieces, this makes sense. Quote
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