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Posted (edited)

On Lego Ideas, I've noticed a peculiar bug. I don't know where else to post this.

Go to an idea submission page. Then go to one of its other tabs, for example comments. Then support it and hit the back button on your browser.

After that, try to support it once again. As soon as you do, you immediately get a blank red banner at the top of your screen, supposedly the "error". There is no text on it, and you have to reload the page to discover that you've already supported the product. I think that the error should say "It looks like you have already supported this idea, please reload the page." or something, and if there is an error that the site cannot find the correct case for then it should probably say "We're sorry, an unknown error has occurred." instead of a blank banner.

In case you don't know already, if you go to a webpage, get redirected to another one, and hit the back button to go to the previous page then any new data that was submitted there while you were switching pages won't appear, so you'll have to reload the page for that. The developers of Lego Ideas were not thinking about this apparently.
 

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Edited by mindstormsboi
Posted

@mindstormsboi I'm not sure that anybody here will be able to help on this subject I'm afraid.

My best guess is that a potential ad-blocker or script-blocker is stopping the below message from appearing correctly:

image.thumb.png.2e3f439260a30c9728bd2058b71f994e.png

Posted
 
 
 
 
Just now, leafan said:

My best guess is that a potential ad-blocker or script-blocker is stopping the below message from appearing correctly:

image.thumb.png.2e3f439260a30c9728bd2058b71f994e.png

No, that message appears at the top of the screen as soon as you access the home page or log in.  It's not much of an "ad" anyways.

Posted
1 minute ago, mindstormsboi said:

No, that message appears at the top of the screen as soon as you access the home page or log in. It's not much of an "ad" anyways.

Ah, well maybe you could ask the website developers then? The people that run the site and can identify and fix bugs.

Posted

@leafan There is no evidence of where to contact the site developers. I've already looked all over the place and the closest thing I could find was a hyperlink saying "Customer Service". Clicking the link leads here, and the only choice I find reliable is the "Email Us" one. Yet I'm stuck on the next part as all of the topics there don't really match what I'm looking for.

RKcDE.jpg

  • 1 month later...

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