Problem with missing part...

[Led ZePPelin]

When I bought lego castle chess, (852001) it was missing 2 pieces: one easily replaceable trans orange flame, and a seemingly harder to replace black, cylindrical piece that holds the flame on the rook.

I complained to LEGO straight away and received a trans orange flame and 2x1 grey clip piece. Very odd, so I complained again, and got a black 1x1 cylinder and a dark red 1x1 cylinder.

Anyway, just wondering if anyone knew what this piece was called?

It'd help a great deal, thanks!

[Axle]

I'm not sure of the name, but I know the piece you're talking about. Is it the piece like a lightsaber handel in black?

[Led ZePPelin]

I'm not sure of the name, but I know the piece you're talking about. Is it the piece like a lightsaber handel in black?

That's the one.

[concreteasflesh]

Hello,

To be more specific the piece your looking for is a set of skateboard wheels, heres a link to an image and description on bricklink's web site::

Brinklink Link

Hope that helps.

[Ralph_S]

Hello,

To be more specific the piece your looking for is a set of skateboard wheels, heres a link to an image and description on bricklink's web site::

Brinklink Link

Hope that helps.

Don't the building instruction include an overview of the parts used? If so, you can find the exact part number LEGO use (at least, currently use, because they have an annoying tendency to change them every once in a while) and tell them that next time you contact them about a missing part. What I've done on the past when I had a piece missing from a set is send them a letter with a copy of the page in the instruction book where the missing part was used, with the part in question circled.

Cheers,

Ralph

[Led ZePPelin]

Hello,

To be more specific the piece your looking for is a set of skateboard wheels, heres a link to an image and description on bricklink's web site::

Brinklink Link

Hope that helps.

Thanks! I think that'll sort it.