Recent changes to Shop@Home for AU & NZ

[Pchan1983]

It appears they finally set up a regional shop@home processing centre in Melbourne from September.

They reduced the shipping cost and time but I'm a bit disappointed since AU & NZ will no longer share the same inventory as Europe and the items are no longer sending out from UK.  This means you get the same retail asia-pacific version from shop@home.   It's really a killer blow for me to purchase from shop@home from now compared to retailers usually do 20-25% off ...

[zux]

1 hour ago, Pchan1983 said:

It's really a killer blow for me to purchase from shop@home from now compared to retailers usually do 20-25% off ...

Same thing in Europe. I rarely buy anything from S@H these days since wanted sets can be purchased much cheaper somewhere else. But you get nice promotions at S@H sometime, which might be attractive.

[jonwil]

These days I only buy Bricks & Pieces online from LEGO. For things I can't get from local retailers, I go to the Dreamworld store (I had multiple Shop @ Home orders get miss-delivered where the only thing that made it here without issue was the Bricks & Pieces and with Dreamworld being easy to get to and charging no shipping, its a no-brainer to get my stuff from there)

Interestingly if you add anything from the site (even one single piece of Pick A Brick) to a Bricks & Pieces order, the shipping costs come down compared to just a Bricks & Pieces order alone. (or at least they did when I checked last).

 

[Pchan1983]

Yes, totally agree.  But since 2017 when they opened the factory and packaging centre in China, all retailers in NZ selling sets from that factory.  Up until today, I could still get the Europe version if I buy from shop@home which is just a personal preference because I had bad experience where the Asia version often had damaged stickers.   I guess just need to get use to it now.