LEGO account issue

[DEAD1974]

Hi all,

 

I like to ask if anybody else have an issue to sign in on the LEGO web page. I can sign in but, I don't see my VIP points and my orders. I am always getting the message:

Sorry! An unexpected error has occurred. Please try again.

I was contacting LEGO and I they advised me to delete cookies and so on. I have done it. Also tried 2 different browsers that I was never using before and I also tried a different computer, but nothing.

Any idea?

Thanks

[JopieK]

It works for me, what browser / platform do you use? Maybe try incognito mode?

[DEAD1974]

I am using Mozzila Firefox / WIN 7, it was working fine before so I am a bit sad

[JopieK]

And it also doesn't work in Internet Exploder?

[DEAD1974]

nope, no IE and no Chrome

[DanBricks]

How long did this issue take to get fixed? I've been having a similar issue recently, which has followed me between different accounts, WiFi connections, and devices. IT said they're working on it, just wondering how long it took for you?

 

[Vindicare]

Not with logging in, but I did get the same message you did when trying it register my VIP card... 

I heard they are going the more digital route soon, so I figured it’s time to register.