Lego Licensed Parts available from Bricks & Pieces

[RichardGoring]

In the US I'm still getting printed order details for both bestseller (from the US) and standard (from Europe).

[MAB]

5 hours ago, Bugbot20082 said:

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

The lack of printed sheet - I think so. I guess they rely on the email now.

My recent order also lacked the heads (2 types, 12 of each) that showed up a week later. I assumed it was a stock problem. 

[Roebuck]

15 hours ago, Bugbot20082 said:

Last couple of orders I’ve made (U.K.) they arrived without the printed part list/letter/receipt, is this now standard practice? 

Also I got a couple of the heads turn up in a separate envelope, and my two plain white torsos were missing :/ 

Yes, unfortunately they have stopped with paper part list, they probably save a lot of money and paper so make sense..

They will ship the order even if a part is missing from stock now, sometimes they ship it later and sometimes they delete it it seems. So must pay more attention now and put any missing parts back on the next order, but it seems there is less delay now at least