___ Posted August 21, 2015 Posted August 21, 2015 Does anyone know how to contact them in case there is something wrong/misunderstood about the project being submitted...some forum or e-mail or something? I have some ridiculous problem with them lately when they are saying I can not have number in my project name BUT they allow exactly this like 3 times before with all of my previous models I have submitted (the latest one like less than 30 days ago!) although I did try to explain it at least in the project description but it looks like they did not even bother to read it. Quote
Umbra-Manis Posted August 21, 2015 Posted August 21, 2015 First off: Ideas is way understaffed. As far as we know Tim Courtney is the only person who doesn't work on something else besides Ideas. Their support email is support.ideas@lego.com which can be a little slow. Also, I'm on staff for a soon to open Ideas forum which we hope will provide a better link between Lego and the Ideas Community. It can be visited here. Quote
___ Posted August 21, 2015 Author Posted August 21, 2015 First off: Ideas is way understaffed. As far as we know Tim Courtney is the only person who doesn't work on something else besides Ideas. Their support email is support.ideas@lego.com which can be a little slow. Also, I'm on staff for a soon to open Ideas forum which we hope will provide a better link between Lego and the Ideas Community. It can be visited here. Thanx for the email, gonna write him right away hoping I actually got NORMAL answer...thanx once more! Quote
anothergol Posted August 23, 2015 Posted August 23, 2015 My latest entry went weird as well - it got rejected supposedly because not every word in the title started with an uppercase, which is weird considered it could be made automatic if that's really a requirement. Quote
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