Hi there, I'm concerned about TLG's level of respect towards their Australian consumers. I've not been on this message board long so I'm unsure if this issue has been touched upon, but I feel that there is one particular issue which has rather upset me because I feel that it's yet another case of a huge business taking advantage of the little people.
LEGO in Australia is an average of 200% the price as it is in America. A set which retails for $50 in the USA, is sold in Australia for $100, now, that would be fair IF the Aussie dollar was $2 to $1 US, BUT it's not, for the past few years the Aussie dollar has been stronger than the US$ and only just recently has gone back to where it was before the GFC at about $1.06 Aussie to US$1. So you would think, that items bought from Australia online from USA or international companies would be of around equal price? WRONG. On the LEGO.com shop@home site, when you're in the "Australia" viewing option, the prices are much more expensive owing for Shipping and Handling (as is our retail sold LEGO) WHICH, is fair enough BUT, once you buy an item for that extra $30-$50+, you then have to pay ANOTHER $30+ for MORE shipping and handling!!!
Can someone, especially someone from the LEGO group, please tell me how you can do this? Are there not ethical standards? If you have already jacked up the price to cover shipping and handling then why are you charging us twice?
We have a fantastic economy in Australia, but that doesn't mean we take advantage of our children and exploit their favourite toys.
Anyway, it's really upset me because there's been a few sets that we can no longer get in Australia, and ebay is ridiculous for some prices, that I would love to get for my kid but I'm a single dad and I'm not going to spend over $150 on a set that my American friends can buy for $70-$100. It's just not fair.
So that's my question; Why is this so? How come you're charging us twice for shipping and handling, that's a lot of money.
Disclaimer; I love lego, I will still buy it for my boy, but I will buy second hand or as cheaply as possible and refuse to pay full price.
Edited by adventuresinlego, 28 May 2012 - 08:03 PM.