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Problem with 8036 Parts


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#1 Alywin

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Posted 19 August 2009 - 03:19 PM

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Hi, everyone.  

Today I just got my 8036.  However, when I was building it, I serached for 2 of the below parts according to the instructions,


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but in vain, instead I found nothing but 2 of these bricks in dark bluish gray...

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Are they alternative parts or pure an error?

Much appreciate if you who own 8036 can kindly share with your experience.  Thanks in advance!
Alywin - a Hong Kong AFOL
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#2 Darth Legolas

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Posted 19 August 2009 - 03:50 PM

Well, on my set it was fine, so I'm sorry to say your set may have a problem.

But, often times I come out with two pieces that are incorrect, and not saying that you built it wrong, but if you check the model's already built part, then you may have put those two in already, and left the other two out.

If not, replacement parts are free, so no big deal.  :wink:
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#3 Corvus

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Posted 19 August 2009 - 06:34 PM

This happens to me occasionally, but it usually turns out that I did it wrong. There are a lot of those dark bley bricks... This may sound rude, but if those two parts are there, chances are they may have gotten switched. If you haven't already, really go through the instructions as to where you might have switched them.
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#4 LEGOscum

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Posted 19 August 2009 - 07:24 PM

Me too, and it's always because I've mixed parts or colours up.

Go back through the instructions and find the pages where you could have used the remaining parts and see if you've put the wrong bricks in.
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#5 captainrex66

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Posted 19 August 2009 - 07:27 PM

Sorry but I think you got the wrong piece. Just call lego customer service and get a replacment :tongue:

#6 The Who

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Posted 19 August 2009 - 08:35 PM

View Postcaptainrex66, on Aug 19 2009, 07:27 PM, said:

Sorry but I think you got the wrong piece. Just call lego customer service and get a replacment :tongue:
Or go the the customer service section of www.lego.com, if you are positive they are the wrong pieces.
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#7 Front

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Posted 19 August 2009 - 08:37 PM

A lot of times I've stumbled into a problem like this, swearing at the non-perfect packaging, only to find out later I've built something wrong.
You ought to check that before contacting costumer service on lego.com.

#8 KimT

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Posted 19 August 2009 - 09:57 PM

I hate when this happens, but as the rest have already said.
Check, check, re-check, take the set apart and rebuild and then, only then, do you call LEGO Direct to ask for the right parts.
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#9 Alywin

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Posted 20 August 2009 - 12:33 PM

Haha, 8036 is rather a simple build, and those 2 bricks are quite outstanding in shape not to  be mistaken.  And I did use up all the bricks except the extra parts.  But thanks all, at least it sounds not an alternative part issue.
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#10 KimT

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Posted 20 August 2009 - 12:34 PM

Yeah you're right.
Perhaps they just picked up the wrong box of bricks for the packing machine?
Call them and have them replace the parts with the right ones.
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